Care Manager Flashcards
What at the main responsibilities of the care manager
o To generate and promote a caring and supportive environment for caremark’s clients by implementing very high standards of professional care and support.
o To manage the staff team, supporting their development, skills and abilities
o Reporting to the managing director
What are the main care and support responsibilities
o Ensure caremark’s aims & objectives are achieved
o Ensure individualised care is provided
What are the main Compliance responsibilities
o Compliance with caremark’s system, policies and procedures
o Implementation and compliance with legislation and regulatory body guidance
What are the main staff responsibilities
o Ultimate responsibility for all staff members oversee recruitment
o Identifying training needs and delivering training to staff
o Ensure supervision and monitoring of staff is carried out
o Good communication and effective team building
o Oversee recruitment
What are the main operational responsibilities
o Successful operation of quality control systems
o Successful operation of risk management processes
o Ensure records are up to date
o Payroll/invoices
What are the main Business development responsibilities
o Liaison with clients, relatives, social workers etc
o Preparation of management reports
o Work within agreed budgets to ensure profitability of business
o Actively participate in the growth and development of the business
Describe the continuing role of the care manager
o To continue to support and assist co-ordinators
o To provide on call cover for the fcs holidays
o To ensure all visits are covered by the fcs and co-ordinator
o To network with statutory organisations to promote the service
o Delivery of individual customer care and support packages
What makes up the care manager induction
Caremark-The Business Governance and Resources Caremark and the role of the Care Manager Recruiting the Team Management and Monitoring Operating the Business Quality Assurance Leading the Way