Care Manager Flashcards

1
Q

What at the main responsibilities of the care manager

A

o To generate and promote a caring and supportive environment for caremark’s clients by implementing very high standards of professional care and support.
o To manage the staff team, supporting their development, skills and abilities
o Reporting to the managing director

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2
Q

What are the main care and support responsibilities

A

o Ensure caremark’s aims & objectives are achieved

o Ensure individualised care is provided

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3
Q

What are the main Compliance responsibilities

A

o Compliance with caremark’s system, policies and procedures

o Implementation and compliance with legislation and regulatory body guidance

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4
Q

What are the main staff responsibilities

A

o Ultimate responsibility for all staff members oversee recruitment
o Identifying training needs and delivering training to staff
o Ensure supervision and monitoring of staff is carried out
o Good communication and effective team building
o Oversee recruitment

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5
Q

What are the main operational responsibilities

A

o Successful operation of quality control systems
o Successful operation of risk management processes
o Ensure records are up to date
o Payroll/invoices

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6
Q

What are the main Business development responsibilities

A

o Liaison with clients, relatives, social workers etc
o Preparation of management reports
o Work within agreed budgets to ensure profitability of business
o Actively participate in the growth and development of the business

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7
Q

Describe the continuing role of the care manager

A

o To continue to support and assist co-ordinators
o To provide on call cover for the fcs holidays
o To ensure all visits are covered by the fcs and co-ordinator
o To network with statutory organisations to promote the service
o Delivery of individual customer care and support packages

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8
Q

What makes up the care manager induction

A
Caremark-The Business
Governance and Resources
Caremark and the role of the Care Manager
Recruiting the Team
Management and Monitoring
Operating the Business
Quality Assurance
Leading the Way
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