CLASS 5 Flashcards

1
Q

Opening stance

A

Position, mindset you bring to your nego
1. Mirroring effect: The vibe I bring the other party will mirror it

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2
Q

Role of concessions (core of nego)

A

Know how to package the concessions in the sense that you give them the best concession that is more value to the other party

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3
Q

Initial Concessions:

A

Be firm on your opening offer, prove arguments and start concessions

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4
Q

Pattern of concession making

A

Start concessions and leave room to have smaller concession

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5
Q

Last offers

A

Last concession

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6
Q

Commitment (Threat)

A

Promise or threat. It reduces the other party option

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7
Q

Characteristics Commitment

A
  1. High degree of finality (when and how, timeline)
  2. High degree of specificity (what and how much)
  3. Consequences
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8
Q

How to create a commitment?

A
  1. Public pronouncement: + people know + pressure
  2. Linking with an outside base: allies
  3. Increase the prominence of demands: orally, writing, reading
  4. Reinforce a commitment
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9
Q

What are the characteristics of Reinforce a Commitment (threat or promise)

A
  1. Review similar circumstances and consequences
  2. Make obvious preparations to carry out the threat
  3. Create and carry minor threats
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10
Q

Commitments make you look…

A

Powerful but don’t make you have a better outcome

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11
Q

How to prevent commitments

A
  1. Deny them of time
  2. Ignore the commitment
  3. pay attention to their frustation
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12
Q

How to solidify commitments

A
  1. Identify the significance of the commitment
  2. Take notes and keep track of the statement: playing with the same
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