Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

International negotiations > CLASS 2 > Flashcards

CLASS 2 Flashcards

1
Q

What are the types of nego

A
  1. Competitive: i win you lose
  2. Distributive: win-win
  3. Cooperative or integrative: i win you win, look for a solution that satisfy both
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What are the relationship between negotiaros?

A
  1. Dependent (you can push the other party)
  2. Interdependent
  3. Independent (you can reject the other party)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is BATNA?

A

Best Atlternative to a Negotiated Agreement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are the characteristics of a strong BATNA?

A
  1. Confident
  2. Solid
  3. Won’t second guess yourself
  4. Give more independence
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

A negotiator must be confident to…

A

to move back and forth and contstantly adjust their position

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is the principle of reciprocity?

A

I give you a concession because I want sth in return

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Concession: never accept…

A

A concession you never want

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Concession: I I agree on sth I dont want…

A

The other person will pressure me to do it regardless

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Concessions: You should stuck to your first offer giving value to it….

A

Explaining benefits, convince the other party

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Concessions must make the other party…

A

Being validated

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Describe honesty dilemma

A

The easiest one, maintain secrets (honest about needs, but maintaing your secrets)
Concessions: poor concessions pressure the other to give something bac

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Describe trust dilemma

A

Act in a nego according to your trust levels, subjective, you can really control
1. reputation: bad repu = not trust
2. pressure: + pressure = wont trustable
3. experience: how confortable they are negotiating with you

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

T o F: Honesty and trust dilemma goes against each other

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is Create Value?

A

Making the pie bigger, work together to obtain the best agreement to create value between negotiators

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What is Claim Value?

A

Cutting the pie. On both, in integrative or distributive, we always claim value

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What are the Differences in Create Value?

A

Differences in interested
Differences in judgments about future
Difference risk tolerance
Difference in time preference

17
Q

What goes first, create or claim value?

A

Create before claiming value

18
Q

What is the concept of Conflict?

A

Perceived divergence of interest or belief between parties that can be obtain simultaneously

19
Q

What are the types of conflict?

A
  1. Intrapersonal
  2. Interpersonal
  3. Intragroup
  4. Intergroup
20
Q

What are the Dysfunctions of Conflict?

A
  1. Cometitive, win-lose mindset
  2. Misperceptions and bias
  3. Emotionality
  4. Rigid commitments
  5. Blurred issues
  6. Decreased communication
  7. Magnified difference, minimize similarities
  8. Escalation of the conflict
21
Q

Conflicts are opportunities to…

A

Set boundaries or change for better

22
Q

What are the functions/benefits of conflict?

A

+ aware and cope with problems
organizational change and adaptation
strengthen relations and high moral
promotes self awareness and others
enhance personal develop
encourages psycho develop
stimulating and fun

23
Q

Describe the dimensions in the Conflict Diagnostic Model

A
  1. Issue in question
  2. Size of stake (what lost and won)
  3. Interdependence in parties
  4. Continuity interaction
  5. Structure of parties
  6. Involvement of third parties
  7. Perceived progress of conflict (equal or unequal balance)
24
Q

The Dual Concept Model

A
  1. Yielding: dont care my outcome, but the relationship
  2. Inaction: dont care about outcome and relationship
  3. Compromising: care about outcome but not to solve the problem
  4. Contending: care my outcome, not relationship
  5. Problem solving: care about outcome and relationship
25
Q

What are the styles of handling interpersonal conflict?

A
  1. Integrative ( problem solving)
  2. Obliging (yielding)
  3. Dominating (contending)
  4. Avoiding (inaction)
  5. Compromising (compromising)
26
Q

What are the elements of a negotiation process?

A
  1. managing interdependence
  2. Engage mutual adjustment
  3. Creating or claiming value
  4. Managing conflict: opportunity
27
Q

What are the steps of effective planning?

A
  1. Understand the nego process
  2. Know your goals
  3. Research
  4. Knowledge of the other party
28
Q

What is distributive bargaining?

A

Nego type where a win of a party is the loss of the other

29
Q

What are the reasons to understand Distributive Bargaining?

A
  1. Negotiators have some interdependence
  2. Know distributive tactics
  3. Every nego require distributive bargaining skills
30
Q

How is distributive and integrative divided into a negotiation?

A

Starts with distributive (claim value) ends with integrartive (create value)

31
Q

What is a Target Point - Aspiration?

A

Optimal goal in a negotiation

32
Q

What is a Resistance Point - Reservation?

A

The minimum goal you are willing to accept

33
Q

What is the asking price?

A

The initial price the seller ask

34
Q

What is the initial offer?

A

The number the buyer might give

35
Q

What is ZOPA?

A

Zone of potential negotiation agreement

36
Q

When does ZOPA happen?

A

Happens between the resistance points

37
Q

Where should be the BATNA in ZOPA?

A

Below the resistance point

38
Q

What is WATNA?

A

Worst alternative to a negotiated agreement

39
Q

What are the objectives of the settlement point and the bargaining mix?

A
  1. Reach settle within a positive bargaining range
  2. Reach settle as close as the other party resistance point
  3. Bargaining mix is packet of issues of nego

International negotiations (14 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions