CIULLA QUALITY Flashcards
is a managerial process that focuses on improvement of the quality of all factors that affect laboratory testing and performance. It consists of [5 elements]
Total Quality Management
quality laboratory process
quality control
quality planning
quality assessment
This is a systemic laboratory program, encompassing preanalytical, analytical, and postanalytical factors, that monitors excessive variation in specimen acceptability, test methodologies, instruments, reagents, quality control, and personnel competencies. This process is used to ensure accurate patient test results.
Quality Assessment
occurs during sample collection and transport before sample analysis and can include sample preparation and storage conditions.
Preanalytical error
occurs during the testing process and includes problems related to reagents, instruments, controls, calibration, performance of personnel, etc.
Analytical error
occurs after the test is performed and refers to clerical errors, reporting of results, test interpretation, etc.
Postanalytical error
is a measure of a laboratory test result’s closeness to the true value.
Accuracy
is realized when repeated laboratory test results yield the same number; reproducibility.
Precision
refers to the ability of laboratory testing to maintain accuracy and precision over an extended period of time.
Reliability
A system used to monitor the analytical process to detect and prevent errors that would impact on the accuracy and precision of laboratory TEST RESULTS; includes both statistical and nonstatistical parameters.
Quality Control
is performed by laboratory personnel using control materials of known values and comparing the control values to established, acceptable ranges.
Internal QC
The control material values in the internal QC are assessed using _____________ control charts and ____________ to detect errors.
Levey-Jennings
Westgard multirules
___________ is performed by laboratory personnel when analyzing specimens sent to the laboratory by an external AGENCY, and the results generated are submitted to the agency for assessment. This type of assessment is known as__________. It is required by federal regulations for all laboratories providing results for human diagnosis and/or treatment.
External QC
proficiency testing
determines the lowest and highest values that can be accurately measured by a particular method. This is an example of a nonstatistical QC parameter.
Linearity check
affect precision, are unable to predict because they have no known pattern, and may alternate between a positive or negative direction.
Random errors
are predictable and cause a constant difference in results that are consistently positive or negative or stay the same. Such errors may be due to incorrect calibration, deteriorated reagents, instrument malfunction, etc.
Systematic errors
assesses the patient’s most recent result for a particular test as compared to the patient’s previous value; the difference between the test results is calculated and compared to established limits.
Delta check
are determined by each laboratory to fit their particular population. Intervals are generally constructed by adding and subtracting 2 standard deviations from the mean.
Reference ranges
is material of known concentration (should be traceable to NIST) that is used to calibrate an instrument or develop a standard curve.
Standard
is material of known value that is analyzed with patient samples to determine acceptability of results.
Values are assigned by the manufacturer.
Values are determined by each individual laboratory for their methods/instruments.
Control
Assayed control
Unassayed control
are statistical “rules” applied to graphical summaries of numerical quality control data to assess the acceptability of such data.
Westgard multirules
is a data-driven, business approach to performance improvement.
six sigma
it is oriented toward PROCESS identification and process improvement.
six sigma
are an improvement trend to make work faster by providing ways to streamline through the removal of waste.
Lean principles
were established by the International Organization for Standardization as a series of four standards for quality management.
ISO 9000 Standards
TRUE OR FALSE
Test result quality depends on the quality of the sample submitted.
true
should contain the following information: test name, method principle, significance of test, patient preparation, test specimen requirements, equipment and materials needed, reagent preparation, test procedure, calculations, quality control procedures, reference intervals, panic values, limitations of the procedure, and references, including the instrument user’s manual. Each procedure must be reviewed, signed, and dated __________.
Laboratory procedures
annually
[2] must be available, and all maintenance performed must be documented.
Instrument user’s manual
Instrument maintenance manual
a set of numbers is obtained by adding all the numbers in the set and dividing the sum by the number of values in thatset.
mean
is the middle value in a set of numbers that are arranged according to their magnitude
median
most frequently obtained value in a set of numbers.
mode
reflects the variation of data values around the mean.
standard deviation
reflects dispersion around the mean and is the square of the standard deviation.
variance
reflects random variation of analytical
methods in units that are independent of methodology, because it is a
percentage comparison of the standard deviation divided by the mean.
Coefficient of variation