Chp 8

Question 1

According to the American Council for drug education, ——————- is, without question, the most serious drug problem in the country.

Answer 1

alcohol dependence

Question 2

Alcohol dependence probably has increased in severity and extent substantially since the late 60s, with the largest percentage concentrated among males in the most productive years between the ages of ——-.

Answer 2

31 - 34

Question 3

The problem has become one of considerable significance to law enforcement agencies in light of the fact that ——- officers may have a problem with alcohol

Answer 3

1 and 4

Question 4

Police work is conductive to problem drinking because: (4)

Answer 4

1. It attracts young men and women in the age bracket
2. Stress is inherent in police work
   3. Occupation is very stressful and competitive
3. Characteristics of the job sometimes contribute to excessive drinking

Question 5

Test involving ——— and ———- have revealed that the performance of the problem drinker is considerably reduced in the early stages of alcoholism.

Answer 5

speed and precision

Question 6

The most prominent symptoms or signs that an employee may have a drinking problem: (GAMES)

Answer 6

1. Guilty feelings
2. Anxiety
3. Memory lapses
4. Employee preoccupation
5. Self deception

Question 7

Prior test question

The ————— are the most troubling for the supervisor; these involve employees family, their job, and a relationship with others

Answer 7

social problems

Question 8

Jellinek and others have categorized these into three stages (each with its own characteristic symptoms):

Answer 8

1. Early stage
2. Middle or intermediate stage
3. Late or acute stage

Question 9

Prior test question many times

It is believed by some that the best clue to what is developing is the ——————.

Answer 9

reoccurring memory blackout

Question 10

Individuals may manifest MINOR SYMPTOMS such as: (HAAT)

Answer 10

1. Hangovers
2. Absenteeism
3. Arguments
4. Tardiness

Question 11

They may also be involved in MORE SERIOUS BREACHES such as:

Answer 11

1. Arrest for drunk driving

2. Traffic accident

Question 12

The Deviate drinker often manages to drink more than others by:

Answer 12

1. Sneaking drinks
2. Drinking faster
3. Supplying them with drinks

Question 13

With the approach of the —————- of the disease, employees work habits start to deteriorate and absenteeism increases. Usually, the supervisor can recognize the clues if he is familiar with them.

Answer 13

intermediate stage

Question 14

The problem drinker They are prone to develop one or more of these defense mechanisms

Answer 14

1. Denial

2. Rationalization
3. Projection

Question 15

———————- often sets in during the third or late stage

Answer 15

Physical deterioration

Question 16

When counseling by the supervisor or intervention by a close friend is not feasible, employees might be directed to secure a medical examination from the ——————-.

Answer 16

organizations physician

Question 17

Shearer theorized that officers are reluctant to access ——————- for fear of being stigmatized and losing promotional opportunities or even their jobs.

Answer 17

psychological services

Question 18

The authors have experienced numerous cases in which employees terminated from unacceptable behavior brought about by a drinking problem have indicated that they would not have lost their jobs, had their supervisors “—————“ when the problem first became evident.

Answer 18

“knock their ears down”

Question 19

This problem solving method which is appropriate for a wide range of performance problems, maybe used when counseling the problem drinker.

Answer 19

A-DIME

Question 20

A-DIME stands for:

Answer 20

Analysis
Develop a plan
Implement
Monitor
Evaluate

Question 21

Supervisors can gain an adequate working knowledge of such problems and how they can best handle them by —————- and by becoming familiar with departmental resources and referral agencies in the community.

Answer 21

studying the literature

Question 22

The technique of —————————- , in which the supervisor stimulates the individual to discover their own problem and decide on a course of action to correct it, has been found to be extremely productive.

Answer 22

non-directive or employee centered counseling

Question 23

They must be allowed to make their own evaluation of themselves and gain insight into their problem through the process of————-.

Answer 23

gentle prompting

Question 24

Although a record of contact with the employee should be kept, the taking of notes during the counseling session should be avoided. However, ——————— , notes should be prepared for the file and other necessary records.

Answer 24

as soon as possible after a counseling session

Question 25

What employees begin to realize that they have a drinking problem and make a purposeful effort to help themselves find the scientific reason for it, supervisors might suggest some appropriate —————- on the subject.

Answer 25

literature or websites

Question 26

Excessive job stress, or that resulting from personal frustration in inadequate coping skills, “burnout”. This psychological condition is often referred to as —————.

Answer 26

BOSS (burnout stress syndrome)

Question 27

It has been found that ——————— involving what are perceived as poor or Inadequate supervisor practices have been a major cause of employee burnout.

Answer 27

organizational factors

Question 28

Crank and Caldero Found that ————— top the list of sources of stress, regardless of an officers rank, assignment, for area of service.

Answer 28

organizational stressors

Question 29

Employees morning over the loss of a loved one can be helped if their attention can be diverted from their grief towards some ————-, especially when their energy and interest can be focused on helping someone else.

Answer 29

physical activity

Question 30

The following create a recipe for disaster among trouble officers who may view suicide as the only way out:

Answer 30

1. Relationship problems
2. Alcohol abuse
3. Accessibility to firearms

Question 31

Most suicidal offices communicate their intent sometime during the ——- proceeding their attempt

Answer 31

week