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EPs > Check 4 > Flashcards

Check 4 Flashcards

1
Q

When can you close the door?
What must we check when door closed

A
  1. Permission to close from captain
  2. All ground personnel are off aircraft
  3. All passenger seated

When closed

  1. Items and door frame
  2. Push down on handle to Check fully locked
  3. Door locked indicator is illuminated green
  4. Viewing window is set to clear
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2
Q

Door status indicator on CAP will indicate

A

Locked: green-door closed latched and locked

Not locked: orange-Door is open or door is closed but not locked and latched

Invalid : red - there is no communication with the CSS

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3
Q

Some prohibited seating products/devices

A

CoziGo cover for bassinet
Car booster seats
Inflatables e.g fly Tot and plain pal
Jet kids bed box bag
Legs up leg hammock
Knee defender

Find and note page in manual and also website

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4
Q

Crossbody bag
Waste and belt bags

Can they be worn for TTL?

A

Crossbody - no

Waste and belt - yes

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5
Q

Crew PED use

A
  1. Not the message below 20,000 feet to 10,000 feet unless Operations used
  2. Never below 10,000 feet
  3. Personal use when on a break not disrupting others on my break
  4. OSR non-compliance
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6
Q

Maximum time for a crew briefing

A

6 Minutes

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7
Q

ISM/DSM Briefing topics

A
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8
Q

PIC to FA1 Briefing

A
  1. Crew complement
  2. Teck Crew, proficiency and training
  3. Technical and Cabin logs
  4. Fueling
  5. Taxi time
  6. Flight time
  7. Weather
  8. Route
  9. Special needs passengers
  10. Flight deck meal requirements
  11. Flight deckme security protocols
  12. Topical issues
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9
Q

FA1 to PIC Briefing

A
  1. Crew complement, and last minute changes
  2. Crew, proficiency and training
  3. Cabin logged defects
  4. Passenger safety information
    • DEPA
    • DEPU
    • INAD
    • UMs
  5. Any additional issues
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10
Q

Crew complement

A

787V1 Min - 9
- 8 From any port if reduced to 300
- 8 without reduction if recovery on a banger

787V2 MIN 8

777 -

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11
Q

Door closing checks

A
  1. Require documentation on the satchel
  2. Confirm boarding complete
  3. Confirm with the PIC the aircraft is ready to depart
  4. Ensure all passengers are seated
  5. Ensure all ground staff are off
  6. Check refueling complete
  7. 318 entered into the system
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12
Q

Critical phase of flight, and contacting the Flight deck

A

Below 10,000 feet
Safety related
Dial ** - Pilot priority

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13
Q

A front packs and slings allowed for takeoff and landing

A

No

Approved during cruise

Loop Belt must be used when the seatbelt sign is on

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14
Q

Refueling procedures

A
  1. Minimum crew complement
  2. Crewmember in each compartment occupied
  3. Crewmember at each door that has an airbridge or steps outside
    These doors must be opened, may be closed Due to weather, but not locked
  4. All doors unobstructed
  5. All curtains fastened
  6. No smoking signs illuminated
  7. FSB sign off - Deliver fueling PA
    After main door close and sign still on inform PIC
  8. FA1 or DSM Insurance area outside second exit remain clear
  9. Be prepared for a repetition vacation with or evacuation if necessary
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15
Q

Fueling - Non-scheduled and technical stop

A
  1. PA Required to remain seated with your seatbelt unfastened
  2. Stretcher passengers straps unfastened
  3. Open doors have Barrier straps unless ground equipment is in position
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16
Q

Stop drop review

A

Stop - everything you are doing and focus on the door

Drop - Your hands to your side

Review - Door procedures you’re about to complete

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17
Q

Beacon - Unplanned activation

A

Turn bacon off

Note identification on beacon and report to PIC

OSR Event

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18
Q

Door challenge - INOP Interphone

A

Thumbs up from the back to the next flight attendant on that side of the craft

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19
Q

Wheelchair assistance codes

A

WCHR R ramp - can ascend/descend steps
- can you make a way to and from seat
- only requires wheelchair between terminal and a craft

WCHS S steps - cannot ascend, descend steps
- Can make a way to Seat

WCHC C Cabin - Completely immobile
- Must be carried to, and from cabin seat

WCHR - Unable to walk, long distance can ascend descend stairs, and walk to seat

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20
Q

Minimum age for an escort

A

16

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21
Q

When is the safety assistant required?

A

When a passenger is physically unable to assist in their own evacuation

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22
Q

Script for discussion around safety, assistant

A

Excuse me (pax name) I have some concern about your safety and ability to travel independently. Can you please explain to me how you would be able to physically assist in your own evacuation in the case of an emergency

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23
Q

Delay management messenger announcements

A

Every 15 minutes
As new information becomes available
If the new information advice waiting for the advice

24
Q

Delay management Standard of treatment

A
  1. PED device allowed
  2. Food and water no later than two hours, unless Plc determines safety requirements or cause for the delay
  3. PIC and FA1 to determine safe, passenger toileting, and ventilation of Cabin
25
Q

UM Briefing

A
  1. Oxygen mask location how to start and put on
  2. Location of life jacket
  3. Be prepared to help each other
  4. Listen and follow Crew instructions
26
Q

Unaccompanied minors, traveling in a different class

A

Experience traveling in a different class than the child. They are classified as a UM

27
Q

UM ages

A

5 to 11 years

Children, 12 to 14 years cannot act as a caregiver

28
Q

UM seating

A

Not in an exit row
Together, and observed by Crew
Minimum one row separation from deportees
Full flight next to a female not mandatory unless parent request

29
Q

Preflight brief for wheelchair passenger by Crew

A
  1. Location of the nearest exit
  2. Advise should we need to evacuate start moving towards the exit if you can, we will help you as soon as possible
  3. Ask if any special help is needed
30
Q

Hearing impaired passenger brief

A
  1. Show safety card
  2. Advised passenger when regular safety demonstration commences
31
Q

When can a deportee board and disembark the craft?

A

Board first

Disembark last

32
Q

INAD pax Differences for Singapore

A
  1. Documents in the blue bag
  2. During Flight advise passenger, they will disembark last and be handed over to ground staff
  3. Hand over passenger and documentation to ground staff
33
Q

Two. Possible PAs after remain seated in a white further instructions.

A

Cabin Crew resume normal duties

Evacuate, evacuate evacuate

34
Q

What does it mean for Crew when you hear remain seated in a wait further instructions

A

Heightened state of awareness

Assessing for potential problems

35
Q

BP smoke Under seat

A
  1. Electrical power off At VCS select IFE POWER switch OFF
  2. Lift seat cushion
  3. Discharge BCF replace cushion
  4. Standard fire drill and investigate cause
36
Q

Where is the medical patch checklist?

A

In the document satchel on the flight deck
In the miscellaneous forms folder

37
Q

Situation’s for contacting Flight care

A
  1. When I turn back or diversion is contemplated
  2. Physicians kit is opened
  3. The defib is used
  4. Doctors paged
  5. When oxygen is not working
  6. When passenger Crew not responding to first aid
38
Q

FA1 roll when contacting Flight Care

A

Coordinate resources

  1. Record Flight Care information
  2. Read back confirmation of medication, dosage, and frequency to Flight care and each other
  3. Repeat if verification fails
39
Q

When can you cease CPR?

A
  1. Spontaneous, breathing, or pulse restored
  2. Scene comes to unsafe
  3. crew too exhausted to continue
  4. Transferred to medical personnel on the ground
  5. CPI has been given for 20 minutes with no shocks advised by AED
  6. Dr or Flight care advised to discontinue
40
Q

AED age groups

A

Adult 8yrs +
Over 25 KG

Press, child mode button

Child under eight years
Under 25 KG

41
Q

AED after use

A

Biohazard bag of soiled
Red tag
Cabin log
Return to storage

42
Q

Death in Flight

PIC information to ground

A
  1. Name of deceased
  2. Approximate age
  3. Time of death
  4. Type of death - Natural or accident
  5. Names of those traveling with deceased
43
Q

Death in Flight

Ground staff to organize

A
  1. Airport police and coroner
  2. Immigration if they wish to see travel documents

3.Port health officer - Possible, quarantine issues and death certificate

4.Passenger baggage cleared by company employee

  1. Can not disembark until clearance from port Authority
44
Q

Death in flight

FA1 Requirements

A
  1. Keep flight crew informed
  2. Monitor situation
  3. organize resources
  4. If you UPK used carry associated precautions
  5. Complete sector report of medical treatment administered by doctor or Crew
  6. Complete, in-flight, death, passenger identification form, located in the miscellaneous forms folder in the document section
    - Time of death and cessation of CPR recorded
    - latitude and longitude at time of death and cessation of CPR Calculated by flight crew
    - contact details of any attending health professional.
  7. Signs that passengers, or Crew may be traumatized possible approach
  8. Secure, hand luggage, and travel documents for ground stuff
  9. Follow Port Health Authorities instructions as required
  10. Complete cabin log of items used
45
Q

Death in Flight

Handling the body

A
  1. Has to be legally certified dead to be handle as deceased
  2. UPK items related to death
    - Mortality bag
    - disposable protection sheets
    - deodorizing spray
  3. Move to seat if possible preferably at rear of aircraft
  4. If motility bag used passenger presumed certified dead
  5. Do not use attached identification tags
  6. Cover with blanket to neck only
  7. Support neck with towel if necessary
  8. Close bag to lower half of body
  9. Restraint with seatbelts as required
  10. Close eyes or use eye shades
  11. Request details of traveling companions and attending medical personnel
46
Q

Choking

Full obstruction

A

5 Back-blows - check between each blow

It’s not working five chest thrusts check between each thrust

47
Q

Choking

Partial

A

Encourage the cough

48
Q

Unruly passenger intoxication assessment guide

A

A - appearance
B - behavior
C - coordination
S - Speech

49
Q

Unruly passenger levels of behavior

A

Level one - disruptive behavior

Level two - threatening, intimidating, abusive behavior

Level three - physical assault,significant safety threat to Flight

50
Q

Loss of Cabin pressure prior to 14,500 feet

A

Cabin indications

  1. Oxygen masks deploy.
  2. Cabin lights Bright.
  3. 5 High chimes.
  4. Fasten seatbelt signs illuminate with corresponding chimes
  5. Return to seat sign and toilets extinguished.
  6. Decompression tape plays.
51
Q

Crew rest decompression

A
  1. Masks deploy
  2. Decompression horn sounds continuously.
  3. Green oxygen indicator light illuminates
  4. Area lights Bright.

Evacuate when directed by Flight crew

Push on shut off switch when exiting

52
Q

Prepared emergency landing - Part one

Receive instructions from captain

A

“ This is an emergency, landing brief”
- NITS
- Quick/Full PIC to advise
- ground/Water PIC to advise
PIC or FA1 NITS brief to pax when and by who PIC to advise

Read back to PIC the NITS
ASK if okay to reseat

53
Q

Prepared emergency landing - Part two

Collect VAT
Brief FAs

A
  1. PA ” flight attendants go to your door”
  2. Deliver NITS
  3. Distribute VAC
  4. PIC or FA1 NITS PA to pax
  5. Repeat by language speaker
  6. Lights, bright
  7. IFE off
  8. Master power, seat off
54
Q

Prepared emergency landing - Part three

Fit Uniform jacket and Tabard

A

PA “Cabin Crew go to your safety briefing positions”

55
Q

Prepared emergency landing - part four

Quick/Full Emergency Demonstration
Complete Task Checklist
Confirm Cabin Status

A

All stations call
Confirm Cabin ready
- remind Crew to
-Listen for Flight deck commands
- if no evacuation given, be alert, monitor in and out
- if evacuation given, Check, safe to open
- direct 200m upwind
- review stay alert

56
Q

Prepared emergency landing - part five

Instruct flight attendants to be seated

A

Advise via PA complete duties
Cabin lights for landing

57
Q

787 items to take from aircraft in evac

A

1 - beacon and megaphone
3 - 1st aid kit
4 - 1t aid kit
5 - 1st aid kit
6 - beacon
7 - 1st aid kit
8 - beacon and megaphone

EPs (34 decks)

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