Chapter Ten.2

Question 1

What are the four phases in group interaction ?

Answer 1

Emergence
Orientation
Reinforcement
Conflict

Question 2

Group communication typically involves interactions among a minimum of how many individual in face to face situations ?

Answer 2

3

Question 3

In terms of the operation of a “grapevine” as a form of communication, what type of grapevine communication involves the scenario A tells B, who tells C, who tells D ?

Answer 3

Single strand

Question 4

What is considered a problem with advances in electronic communication?

Answer 4

Makes it difficult to build a strong culture.
Makes is difficult to develop solid working relationships.
Allows for new avenues for dysfunctional employee behavior

Question 5

During what phase of group interaction do group members comment on the negative aspect of the group and its problem-solving ability.

Answer 5

The orientation phase

Question 6

what contributes to generational difference in formal and informal styles of communication ?

Answer 6

Generational lingo
Creeping computerese
What is said is not always what is herd.