Chapter Fifteen.1 Flashcards
Organizational Change
In the 1990’s Many police departments changed their vehicles pursuit policies to make them more restrictive as a result of numerous lawsuits. This dramatic change from one set of rules to another is called a?
Paradigm shift
The following are considered to be change agents ?
The police chief
Persons designated by the police chief
Professional consultants hired from outside agency
The following are accurate statements are accurate with regard to the organizational development (OD) methodology.
It focuses on the whole system
The concept of Organizational Development is grounded largely in ?
Behavioral science
What is the argument in favor of internal change agent s ?
They have a working knowledge of the formal and informal organization
A key motivator in the unfreezing phase of change is?
A feeling of discomfort with old behavior
The causes of resistance to change in police agencies ?
May be rooted in a past experience or past reinforcement history of those facing change
The following is true concerning directed change, it is ?
Department wide
There are several conditions that indicate contemplated change should not be made like ?
The skills needed to carry out the change of those conditions.
Too much change is underway
An appropriately experience external change agent is not available.
The heart of unfreezing is making people be receptive to ?
Change.
The following might be useful during the assessment step in the traditional action research model.
Surveys of personnel
Review of disciplinary records
Training records
The following is an argument commonly made for involving rank and file officers in the decision making process ?
It heightens moral
It develops democratic skills and habits
It makes for better decisions
Which model regarding change examines the influence of officers ascribed and achieved status attributes ?
Life experience model
The following is a recommendation that can help managers seize opportunities for change in their departments ?
Have flexibility in priorities
Seize opportunities for change
Create publicity concerning police problems
