Chapter 9: True/False

Question 1

Each major player in the supply chain typically manages its own supply chain within the broader supply chain

Answer 1

True

Question 2

Dell, Inc. carries no finished-goods inventory

Answer 2

True

Question 3

From the time a customer orders a PC from Dell, Inc. until it is ready to ship is typically about one hour

Answer 3

True

Question 4

Supply chains that focus on responsiveness are best suited for goods and services with highly predictable demand

Answer 4

False

Question 5

A pull system produces goods in advance of customer demand using a forecast of sales

Answer 5

False

Question 6

With a push system, there is immediate availability of goods to customers

Answer 6

True

Question 7

Order fulfillment lead time is an example of a metric used to measure delivery reliability

Answer 7

False

Question 8

Order amplification results in larger fluctuation of orders as compared to fluctuations in sales.

Answer 8

True

Question 9

Location is one of the most important requirements for a service facility

Answer 9

True

Question 10

Two major criteria more locating service facilities are accessibility and response time, depending on whether the customer goes to the facility or the service provider goes to the customer

Answer 10

True