Chapter 5: True/False

Question 1

An artificial intelligence program is an example of hard technology.

Answer 1

False

Question 2

The roots of CIMS began with numerical control machine tools

Answer 2

True

Question 3

Flexible manufacturing systems consist of two or more computer-controlled machines linked by automated handling devices

Answer 3

True

Question 4

CIMS is an example of soft technology

Answer 4

False

Question 5

A return facilitator is defined as any entity – real or virtual – that coordinates and shares information between buyers and sellers.

Answer 5

False

Question 6

The acronym ERP stands for enterprise resource planning.

Answer 6

True

Question 7

The acronym ICT stands for Information and Communication Technology

Answer 7

True

Question 8

Sustainability is a measure of the contribution margin required to deliver a good or service as the business grows and volumes increase.

Answer 8

False

Question 9

On-line magazines have the potential to be infinitely scalable

Answer 9

True

Question 10

Low scalability implies that serving additional customers requires high incremental variable costs

Answer 10

True

Question 11

Each stage in the development of new technologies requires the operations area to excel at different competitive priorities.

Answer 11

True

Question 12

The second stage in the development and adoption of new technologies is build-out

Answer 12

False