Chapter 8: Multiple Choice Flashcards

1
Q

Once processes are selected and designed, organizations must design the infrastructure to implement these processes. This is accomplished by means of __________ and _______.

A

facility layout, work design

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2
Q

Which of the following is not one of the four major patterns commonly used in configuring facilities?

A

Flexible

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3
Q

Which of the following is not a common reason for a facility layout study?

A

a new supplier is used

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4
Q

A facility arrangement based on the sequence of operations that is performed during the manufacturing of a good or delivery of a service is a

A

Product layout

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5
Q

Which of the following is not true about a product layout?

A

more flexibility

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6
Q

A facility arrangement that consists of a functional grouping of equipment or activities that do similar work is a

A

Process layout

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7
Q

Which of the following is not true about a process layout?

A

lower material handling costs

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8
Q

A facility arrangement that is made up of self-contained groups of equipment needed for producing a particular set of goods or services is a

A

cellular layout

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9
Q

Which of the following is not true about a cellular layout?

A

low equipment utilization

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10
Q

The procedure of classifying parts and services into families to be processed in work cells is called

A

group technology

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11
Q

Which of the following is not true about a fixed-position layout?

A

high demand volume

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12
Q

Service organizations that provide highly standardized services tend to use

A

products layout

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13
Q

A product layout dedicated to combining the components of a good or service that has been created previously is

A

an assembly line

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14
Q

A technique to group tasks among workstations so that each workstation has – in the ideal case – the same amount of work is called

A

Assembly line balancing

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15
Q

When minimizing the number of workstations is the goal of assembly line balancing, we need all of the following information except

A

the desired assembly line efficiency

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16
Q

Reducing the number of workstations in an assembly line while maintaining the desired output rate results in

A

higher assembly line efficiency

17
Q

The interval between successive outputs coming off the assembly line is called

A

cycle time

18
Q

Which of the following is a process layout software program discussed in the textbook?

A

CRAFT

19
Q

The vertical expansion of job duties to give the worker more responsibility is called

A

job enrichment