Chapter 9 Adapting Organizations To Todays Markets Flashcards
Hierarchy
One person is at the top of the organization and there is a ranked or sequential ordering form the top down of managers who are responsible to that person
Chain of command
Moves from the top of a hierarchy to the lowest level
Bureaucracy
Many layers of manages who set rules and regulations and oversee all decisions
Centralized authority
Organization structure in which decision making authority is maintained at the top level of management at the company’s headquarters
Decentralized authority
Organization structure in which decision making authority is delegated to lower level managers more familiar with local conditions than headquarters management could be
Span of control
Optimum number of subordinates a manager supervises or should supervise
Flat organizational structure
Has a few layers of management and a broad span of controls
Departmentalization
Dividing an organization into separate units
Line organization
Has direct two way lines of responsibility, authority and communication running from the top to the bottom of the organization with all people reporting to only one supervisor
Line personnel
Employees who are part of the chain command that is responsible for achieving organizational goals
Staff personnel
Employees who advise and assist line personnel in meeting their goals
Matrix organization
Specialists from different parts of the organization are brought together to work on specific projects but still remain part of a line staff structure
Self managed teams
Groups of employees from different departments who work together on a long term basis
Restructuring
Redesigning an organization so that it can move more effectively and efficiently serve its customers
Inverted organizations
That has contact people at the top and chief executive officer at the bottom of the organization chart
