Chapter 12 Human Resource Management

Question 1

Job Analysis

Answer 1

A study of what is done by employees who hold various job titles

Question 2

Job Description

Answer 2

Summary of the objectives of a job, the type of work to be done, the responsibilities and duties, the working conditions and the relationship of the job to other functions

Question 3

Job Specifications

Answer 3

Written summary of the minimum qualifications required of the workers to do a particular job

Question 4

Recruitment

Answer 4

Set of activities used to obtain a sufficient number of the right people at the right time

Question 5

Selection

Answer 5

Process of gathering information and deciding who should be hired, under legal guidelines, to serve the best interests of the individual and the organization

Question 6

Contingent Worker

Answer 6

Workers who do not have regular, full time employment

Question 7

Training and Development

Answer 7

All attempts to improve productivity by increasing an employees ability to perform. Training focuses on short-term skills, whereas development focuses on long term abilities

Question 8

Employees Orientation

Answer 8

Activity that introduces new employees to the organization; to fellow employees; to their immediate supervisors; and to their practices, values and objectives of the firms

Question 9

On-The-Job Training

Answer 9

Training in which the employee immediately begins his or her tasks and learns by doing or watches other for a while and then imitates them all at the workplace

Question 10

Apprentice Programs

Answer 10

Training programs involving a period during which a learner works alongside an experienced employee to master the skills and procedures of a craft

Question 11

Off-The-Job Training

Answer 11

Training that occurs away from the workplace and consists of internal or external programs to develop any of a variety of skills or to foster personal development

Question 12

Online Training

Answer 12

Training programs in which employees “attend” classes via the internet

Question 13

Vestibule Training

Answer 13

Training done in schools where employees are taught on equipment similar to that used on the job

Question 14

Job Simulation

Answer 14

The use of equipment that duplicates job conditions and tasks so that trainees can learn skills before attempting them on the job

Question 15

Management Development

Answer 15

Training and educating employees to become good managers

Question 16

Performance Apparsial

Answer 16

An evaluation in which the performance level of employees is measured against established standards to make decisions about promotions, compensation, additional training or firing

Question 17

Pay Equity

Answer 17

Equal pay for work of equal value

Question 18

Gender Wage Gap

Answer 18

Difference between wages earned by men and wages earned by women

Question 19

Fringe Benefits

Answer 19

Benefits such as sick leave pay, vacation pay, pension plans, and health plans that represent additional compensation to employees beyond base wages

Question 20

Cafeteria Benefits Plan

Answer 20

Benefits plans that allow employees to choose which benefits they want up to a certain dollar amount

Question 21

Flextime Plan

Answer 21

Work schedule that gives employees some freedom to choose when to work, as long as they work the required number of hours

Question 22

Core Time

Answer 22

The period when all employees are expected to be at their job stations

Question 23

Compressed Work Week

Answer 23

Work schedule that allows an employee to work a full number of hours per week in fewer days

Question 24

Job Sharing

Answer 24

An arrangement whereby 2 part time employees share a full time job

Question 25

Turnover Rate

Answer 25

A measure of the percentage of employees that leave a firm each year

Question 26

Employment Equity

Answer 26

Employment activities designed “right past wrongs” by increasing opportunities for minorities and women

Question 27

Reverse Discrimination

Answer 27

Unfairness that unprotected groups may perceive when protected groups receive preference in hiring and promotion

Question 28

Human Resource Management

Answer 28

the process of determining human resource needs and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals