Chapter 12 Human Resource Management Flashcards
Job Analysis
A study of what is done by employees who hold various job titles
Job Description
Summary of the objectives of a job, the type of work to be done, the responsibilities and duties, the working conditions and the relationship of the job to other functions
Job Specifications
Written summary of the minimum qualifications required of the workers to do a particular job
Recruitment
Set of activities used to obtain a sufficient number of the right people at the right time
Selection
Process of gathering information and deciding who should be hired, under legal guidelines, to serve the best interests of the individual and the organization
Contingent Worker
Workers who do not have regular, full time employment
Training and Development
All attempts to improve productivity by increasing an employees ability to perform. Training focuses on short-term skills, whereas development focuses on long term abilities
Employees Orientation
Activity that introduces new employees to the organization; to fellow employees; to their immediate supervisors; and to their practices, values and objectives of the firms
On-The-Job Training
Training in which the employee immediately begins his or her tasks and learns by doing or watches other for a while and then imitates them all at the workplace
Apprentice Programs
Training programs involving a period during which a learner works alongside an experienced employee to master the skills and procedures of a craft
Off-The-Job Training
Training that occurs away from the workplace and consists of internal or external programs to develop any of a variety of skills or to foster personal development
Online Training
Training programs in which employees “attend” classes via the internet
Vestibule Training
Training done in schools where employees are taught on equipment similar to that used on the job
Job Simulation
The use of equipment that duplicates job conditions and tasks so that trainees can learn skills before attempting them on the job
Management Development
Training and educating employees to become good managers
Performance Apparsial
An evaluation in which the performance level of employees is measured against established standards to make decisions about promotions, compensation, additional training or firing
Pay Equity
Equal pay for work of equal value
Gender Wage Gap
Difference between wages earned by men and wages earned by women
Fringe Benefits
Benefits such as sick leave pay, vacation pay, pension plans, and health plans that represent additional compensation to employees beyond base wages
Cafeteria Benefits Plan
Benefits plans that allow employees to choose which benefits they want up to a certain dollar amount
Flextime Plan
Work schedule that gives employees some freedom to choose when to work, as long as they work the required number of hours
Core Time
The period when all employees are expected to be at their job stations
Compressed Work Week
Work schedule that allows an employee to work a full number of hours per week in fewer days
Job Sharing
An arrangement whereby 2 part time employees share a full time job
Turnover Rate
A measure of the percentage of employees that leave a firm each year
Employment Equity
Employment activities designed “right past wrongs” by increasing opportunities for minorities and women
Reverse Discrimination
Unfairness that unprotected groups may perceive when protected groups receive preference in hiring and promotion
Human Resource Management
the process of determining human resource needs and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals
