Chapter 8 Management And Leadership Flashcards
Planning
Management function that includes anticipating trends and determining the best strategies and tactics to achieve goals and objectives
Organizing
Includes designing the structure of the organization and creating conditions and systems in which everyone and everything work together to achieve goals
Leading
Creating a vision for the organization and guiding, training, coaching and motivating others
Controlling
Establishing clear standards to determine whether or not an organization is processing toward its goals and objectives
Vision
Encompassing explanation of why the organization exists and where it is trying to head
Values
Fundamental beliefs that guide a business in the decisions they make
SWOT analysis
A planning tool used to analyze an organizations strengths, weaknesses, opportunities and threats
Strategic planning
Process of determining the major goals of organization and the policies and strategies for obtaining and using resources to achieve those goals
Tactical planning
Process of developing detailed, short term statements about what is to be done, who is to do it and how it is to be done
Operational planning
Setting work standards and schedules necessary to implement the companies tactical objectives
Contingency planning
Preparing alternative courses of action that maybe used if the primary plans do not achieve the organizations objectives
Crisis planning
Involves reacting to sudden changes in the environment
Decision making
Choosing among two or more alternatives
PMI
Listing pluses and minuses and interesting things
Too management
Highest level of management, consisting of the president and other key company executives who develop strategic plans
Middle management
Includes general managers, divisional managers and branch and plant managers who are responsible for tactical planning and controlling
Supervisory management
Managers who are directly responsible for supervising workers and evaluating their daily performance
Technical skills
Skills that involve the ability to perform tasks in a specific discipline or department
Human relations skills
Skills that involve communication and motivation; they enable managers to work through and with people
Conceptual skills
Skills that involve the ability to picture the organization as whole and the relationships among various parts
Transparency
Presentation of a companies facts and figures in a way that is clear, accessible and apparent to all stakeholders
Autocratic leadership
Involves making managerial decisions without consulting others
Participative leadership
Consists of managers and employees working together to make decisions
Free rein leadership
Involves managers setting objectives and employees being relatively free to do whatever it takes to accomplish these objectives
Transformational leadership
Occurs when leaders can influence other to follow them in working to achieve a desired outcome or goal
Transactional leadership
Given power to assign tasks
Management
Used to accomplish organizational goals through planning, organizing, leading and controlling people
