Chapter 13 Understadning Employees management Issues and Relations

Question 1

Craft Union

Answer 1

An organization of skilled specialists in a particular craft or trade

Question 2

Industrial Union

Answer 2

Consists of unskilled an semi-skilled workers in mass-production industries such as automobile manufacturing and mining

Question 3

Union Density

Answer 3

A measure of the percentage of workers who belong to unions

Question 4

Collective Bargining

Answer 4

The process whereby union and management representative negotiate a contract for workers

Question 5

Certification

Answer 5

Formal process whereby a union is recognized by the LRB as the bargaining agent for a group of employees

Question 6

Decertification

Answer 6

Process by which workers can take away a unions right to represent them

Question 7

Union Security Clause

Answer 7

Provision in a Labour-management agreement that stipulates that employees who benefit from a union must either officially join or pay dues to the union

Question 8

Closed Shop

Answer 8

A workshop in which all new hires must already be union members

Question 9

Union Shop

Answer 9

A workplace in which the employer is free to hire anybody, but the recruit must join the union within a short period, perhaps a month

Question 10

Agency Shop( Rand Formula)

Answer 10

A workplace in which an employee is not required to join a union but must still pay union dues

Question 11

Open Shop

Answer 11

A workplace in which employees are free to join or not join the union and to pay or not pay dues

Question 12

Shop Stewards

Answer 12

Union Officials who work permanently in an organization and represent employee interests on a daily basis

Question 13

Bargaining Zone

Answer 13

Range of options between the initial and final offer that each party will consider before negotiations dissolve or reach an impasse

Question 14

Mediation

Answer 14

The use of a third party, called a mediator, who encourages both sides in a dispute to continue negotiating and often gives suggestions

Question 15

Arbitration

Answer 15

Agreement to bring in an impartial third party to render a binding decision in a labour dispute

Question 16

Strike

Answer 16

An union strategy in which workers refuse to go to work

Question 17

Wildcat Strike

Answer 17

An unauthorized work stoppage while a labour contract is still in effect

Question 18

Primary Boycott

Answer 18

When a union encourages both its members and the general public not to buy the products of a firm involved in a labour boycott

Question 19

Secondary Boycott

Answer 19

An attempt by labour to convince others to stop doing business with a firm that is the subject of a primary boycott

Question 20

Lockout

Answer 20

An attempt by management to put pressure on unions by temporarily closing the business

Question 21

Injunction

Answer 21

A court order directing someone to do something or to refrain from doing something

Question 22

Strikebreakers

Answer 22

Replacement workers hired to do the jobs of striking employees until the labour dispute is resolved

Question 23

Union

Answer 23

An employee organization that has the main goal of representing members in employee-management bargaining over job-related issues; also known as a Labour Union