CHAPTER 9 Flashcards
An organization in which technology, organiza- tional structure, people, and processes work together seamlessly to give an organization an advantage in the com- petitive environment.``
High-Performance Work System`
determines how the details of the organization’s necessary activities will be grouped, whether into jobs or team responsibilities.
task design
Each employee’s and each group’s ongo- ing efforts to gather information and apply the information to their decisions in a learning organization.
continuous learning
The process of ensur- ing that HR policies, practices, and programs support or are congruent with an organization’s overall culture (or brand), products, and services.
brand alignment
refers to computations and calculations involved in review- ing and documenting HRM decisions and practices.
transaction processing
Computer software sys- tems designed to help managers solve prob- lems by showing how results vary when the manager alters assump- tions or data.
decision support systems
Computer systems that support decision mak- ing by incorporating the decision rules used by people who are consid- ered to have expertise in a certain area.
expert systems
- displays HR-related indicators
- shows HR goals and objectives and progress toward meeting them
HR Dashboard
The practice of using a network of remote servers hosted on the Internet to store, man- age, and process data.
cloud computing
A formal review of
the outcomes of HRM functions, based on identifying key HRM functions and measures of business performance.
HRM Audit
Determines how organization’s necessary activities will be grouped–whether into jobs or team responsibilities
task design
feeling passionate about ones work that it becomes a sense of who they are is called
occupational intimacy
Computations & calculations used to review & document HRM decisions & practices
Employee relocation expenses
Payroll expenses
Training course enrollments / costs
transaction processing
