Chapter 1 Flashcards

1
Q

HRM contributes to _______

A

organizational performance

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2
Q

HRM is policies, practices, and systems that influence employee

A
  • behavior
  • attitudes
  • performance
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3
Q

what is the concept of HRM ?

A

implies that employees are resources of the employer

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4
Q

what is a high performance work system?

A

organization in which there is:

  • technology
  • organizational structure
  • people
  • processes
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5
Q

process of getting detailed information about jobs

A

job analysis

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6
Q

process of defining the way work will be performed and the tasks that a job require

A

job design

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7
Q

Corporate Social Responsibility

A

Company commitment to meet stakeholder needs

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8
Q

with customers, vendors, and clients- ethical companies emphasize _____

A

mutual benefits

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