Chapter 7 Flashcards
A computer application that automates the administration, develop- ment, and delivery of training programs.
Learning Management System (LMS)
The process of evaluat- ing the organization, individual employees, and employees’ tasks to determine what kinds of training, if any, are necessary.
Needs Assessment
A process for determin- ing the appropriateness of training by evaluating the characteristics of the organization.
Organization analysis
A process for determin- ing individuals’ needs and readiness for training.
person anslysis
The process of iden- tifying the tasks, knowledge, skills, and behaviors that training should emphasize.
task analysis
Training methods inwhich a person with job experience and skill guides trainees in practicing job skills at the workplace.
On-the-Job Training (OJT)
A training method that represents a real-life situation, with train- ees making decisions resulting in outcomes that mirror what would happen on the job.v
simulation
Computer depictions of trainees, which the trainees manipulate in an online role-play.
avatars
A computer-based tech- nology that provides
an interactive, three- dimensional learning experience.
virtual realirt
Training programs in which participants learn concepts and apply them by simulating behaviors involved and analyzing the activity, connecting it with real-life situations.
experimental programs
A teamwork and leader- ship training program based on the use of challenging, structured outdoor activities.
adventure learning
Team training in which team members under- stand and practice each other’s skills so that they are prepared to step in and take another mem- ber’s place.
cross training
eam training that teaches the team how to share information and make decisions to obtain the best team performance.
coordination training
Training in the skills necessary for effectively leading the organiza- tion’s teams.
team leader training
Training in which teams get anactual problem, work on solving it and commit to an action plan, and are accountable for carrying itout.
action learning
