Chapter 2 Flashcards
Internal Labor force
employees, organizations workers
External labor market
people actively seeking jobs
Change in the labor force
Aging workforce
Diverse workforce
Skill deficiencies
Ensuring that knowledge workers will share information and store it so that it is easily retrieved by others, is the concern of which HR activity?
Knowledge management
Work assigned to groups of employees with various skills
teamwork
Total Quality Management
Company-wide effort to continuously improve the ways people, machines, and systems accomplish work
Three HRM Cost controls
Outsourcing
Reengineering
Downsizing
Acquisition
one company buys another
two companies become one
merger
Complete review of organization’s major work processes to make them more efficient and able to deliver higher quality, including HRM
Reengineering
How does reengineering affect HRM?
- How HR accomplishes its goals may change
- change requires HR to help design and implement the change
____ gives the company access to in-depth expertise and is often more economical as well
outsourcing
Computer system used to acquire, store, manipulate analyze, retrieve, and distribute information related to an organization’s human resources
HR Information System (HRIS)
- employer and employee both contribute to relationship
- employees expected to take more responsibility tfor their training
Psychological contract
