Chapter 9

Question 0

What is a closed question?

Answer 0

A question that requires a single answer.

Question 1

What are the three times when questions are important?

Answer 1

1. When you are opening a case of chart on a person and need identifying information. (Closed questions)
2. When you are compiling information for assessment and referral purposes and need facts to do that properly. (Closed questions)
3. When you are encouraging the client to talk about his or her situation. Frey to better understand which aspects of it are important to the client. (Open questions)

Question 2

What is an open question?

Answer 2

It serves the purpose of giving clients more opportunity to talk about what is important to them.

Question 3

What are some questions that make the client feel uncomfortable?

Answer 3

1. Avoid the use of “what’s” questions.
2. Do not ask multiple questions.
3. Do not change the subject.
4. Do not imply there is only one answer to your question.
5. Do not inflict your values on the client.
6. Do not ask questions that make assumptions.