Chapter 8: Social Processes, Attitudes, and Behaviors Flashcards

1
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What is the concept of self made up of according to the Michelangelo phenomenon?

A

The intrapersonal self: the ideas that individuals have regarding their own abilities, traits, and beliefs

The interpersonal self: the manner in which others influence creation of the ideal self

In the Michelangelo phenomenon, a close relationship between two individual sculpts both individual skills and traits. This development occurs because of each individuals perception of the other, and their behaviors in response to one another.

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2
Q

According to Max Weber, what is social action? What do we contrast social action with?

A

Social action is defined as actions and behaviors that individuals are performing or modulating because others are around.

The idea is that humans will behave in different ways based on their social environment and how their behavior will affect those around them

We contrast social action with social interaction. Social interaction looks at the behavior and actions of two or more individuals who take one another into account.

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3
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4
Q

What is social facilitation?

Yerkes Dodson law of social facilitation (simple tasks, and complex tasks)

A

Social facilitation is the tendency that people perform better on simple tasks when in the presence of others.

Supports the idea that people naturally exhibit a performance response when they know they are being watched

Yerkes Dodson law of social facilitation states that being in the presence of others will significantly raise arousal, which enhances the ability to perform tasks one is already good at (simple tasks), and hinders the performance of less familiar tasks (complex complex tasks)

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5
Q

What is deindividuation?

How does anonymity play into this?

A

Deindividuation describes the loss of one self-awareness in a group setting and the associated adoption of a more group oriented identity

Sometimes called mob mentality, as the individuals of the group lose their own sense of morals and judgment, and follow along with the actions of the group

If an individual can relate to the group, then the likelihood of that person adopting the group identity increases

Group settings, increase anonymity, and thus diffuse the sense of individual responsibility for the actions of the group. As the group anonymity increases, so does the strength of deindividuation.

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6
Q

What is antinormative behavior?

A

Deindividuation often leads to antinormative behavior: behavior not socially acceptable in most social circumstances (behavior that is “against the norm”)

This can be seen invite as violence and crowds and riots. Large homogenous groups are postulate to increase deindividuation effects, particularly when relative an anonymity is a factor due to the group size

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7
Q

What is the bystander effect?

A

The bystander effect occurs in social groups, where in individuals do not intervene to assist those who are in perceived need when other people are present

The likelihood and timeliness of response is inversely related to the number of bystanders: in other words, the more people standing by, the less likely one of those people is to help

When in groups, humans take cues from others. If other people are not responding to a situation, an individual is less likely to perceive the situation as a threat or emergency.

Another factor is the degree of responsibility felt by the bystanders. This is determined by the competency of the bystanders, their relationship to the at risk individual, and whether they consider the person at risk to be deserving of Aid.

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8
Q

What is social loafing?

A

Social loafing refers to the tendency of individuals to reduce effort when in a group setting

Applies in many context: physical effort, such as carrying a heavy object; mental effort, such as working on a group project; or initiative, such as coming up with a solution to a problem

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9
Q

What is peer pressure?

A

Peers are individuals were regarded as equals with an a social group

Peer pressure refers to the social influence placed on an individual by one’s peers

Religious ideals, appearance, values, sexual behavior, etc.

Can be positive or negative

Especially important in adolescence.

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10
Q

What is the identity shift effect?

A

Changes in beliefs or behavior due to peer pressure can be explained by the identity shift effect

When an individual state of harmony is disrupted by a threat of social rejection, the individual often conform to the norms of the group

This will lead to internal conflict because the behavior is outside the normal character of the individual

To eliminate the sense of internal conflict, individuals experience in identity shift, where they adopt the standards of the group is their own

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11
Q

What is cognitive dissonance?

How does cognitive dissonance relate to the identity shift effect?

A

Cognitive dissonance is the simultaneous presence of two opposing thoughts or opinions

Generally leads to an internal state of discomfort, which may manifest his anxiety, fear, anger, or confusion

Individuals to try to reduce this discomfort by changing, adding to, or minimizing one of these dissonant thoughts

The identity shift effect is when one adopts the standards of the group while still maintaining the identity standards of self, arising in conflict, highlighting, a larger theme in psychology: cognitive dissonance

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12
Q

Describe Solomon Asch’s conformity experiment

A

Showed that individuals will often conform to opinion held by a group

Individuals participated in simple tasks of perception, in this experiment, length of lines on cars were used in the participants were asked to identify the matching length

When the individuals were in the presence of a group who claimed the correct answer, the individual identify the correct answer 99% of the time

When the individuals were in the presence of a group who claimed the incorrect answer, the participant answered incorrectly up to 1/3 of the time

Asch concluded that individuals will sometimes provide answers. They know to be untrue if it avoids going against the group: the urge toward conformity could outweigh the desire to provide the correct answer.

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13
Q

What is group polarization?

A

Group polarization describes the tenancy for groups to collaboratively make decisions that are more extreme than the individual ideas and inclinations of the members within the group

This phenomenon has shown that individuals in groups will form opinions that are more extreme than the opinions they would reach in isolation

The hypothesis underlying polarization is that the initial idea is tend not to be extreme, but that through discussion within the group, these ideas tend to become more and more extreme

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14
Q

Regarding group polarization, what is risky shift? What is choice shift?

A

The hypothesis underlying polarization is that initial ideas tend not to be extreme, but that through discussion within the group, these ideas tend to become more and more extreme

This concept was originally termed risky shift because it was noticed that groups tended to make risky decisions than individuals

However, psychologist began to realize that groups could also shift toward caution and renamed to choice shift

Choice shift refers specifically to measure changes in decisions before and after group interaction, group polarization refers more generally to the tendency of a group to move to more extreme conclusions and decisions as a result of interaction

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15
Q

What is groupthink?

A

Groupthink refers to a social phenomena in which desire for harmony or conformity results in a group of people coming to an incorrect or poor decision

In an attempt to eliminate or minimize conflict among the group members, consensus decisions are reached without alternative ideas being assessed

The desire to agree with the Group causes a loss of independent critical thinking

The group also begins to isolate and ignore external viewpoints, seeing its own ideas is correct without question 

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16
Q

What did Irving Janis have to say about groupthink

A

Irving Janis conducted the first research on the theory of group think in the 1970s

Investigated the decision-making of groups that had led to disastrous American foreign policy decision decisions, including the bay of pigs invasion

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17
Q

What eight factors did Irving Janis examine that are indicative of group think?

A

Illusion of invulnerability: members encourage risk, ignore possible pitfalls, and are too optimistic

Collective rationalization: members ignore expressed concerns about group approved ideas

Illusion of morality: members believe ideas produced by the group are morally, correct, disregarding evidence to the contrary

Excessive stereotyping: members construct stereotypes of those expressing outside opinions

Pressure for conformity: members feel pressured not to express opinions that disagree with the group, and view opposition as disloyal

Self censorship: members withhold ideas and opinions that disagree with the group

Illusion of unanimity: members believe the decisions and judgments of the group to be without disagreement, even if it does exist

Mind guards: some members may decide to take on a role protecting the group against opposing views

Many of the groupthink factors can be seen in the image of McCarthy era propaganda

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18
Q

What is a fad?

What is mass hysteria?

A

A fad is a behavior that is transiently, viewed as popular and desirable by a large community. Can include owning certain objects, or engaging in certain behaviors.

Mass hysteria refers to a shared, intense concern about the threats to society

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19
Q

What is culture?

A

Culture can be defined as the beliefs, behaviors, actions, and characteristics of a group or society of people

Culture is learned by living within a society, observing behaviors and traits, and adopting them

Not to be confused with a “ cultured individual” as sociologist, consider all people to be cultured by living with an society and participating in its culture 

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20
Q

What is cultural assimilation?

What is multiculturalism?

A

Cultural assimilation: (usually uneven) merging of cultures; a melting pot

Multiculturalism: celebration of coexisting cultures; a cultural mosaic 

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21
Q

What is a subculture?

Counterculture?

A

Subcultures referred to groups of people within a culture that distinguish themselves from the primary culture to which they belong

Counterculture: the subculture group gravitate towards an identity that is at odds with the majority culture and deliberately opposes the prevailing social mores

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22
Q

Concept check 8.1

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23
Q

What is socialization?

Cultural transmission (or cultural learning)?

Cultural diffusion?

A

The process of developing, inheriting, and spreading norms, customs, and beliefs

Individuals gain the knowledge, skills, habits, and behaviors that are necessary for inclusion in society

Cultural transmission or cultural learning is when beliefs, customs, and cultural norms are passed down from one generation to another

Cultural diffusion is the spread of norm, customs, and beliefs from one culture to another

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24
Q

What are the two categories of socialization? (Primary and secondary)

A

Primary socialization occurs during childhood when we initially learn acceptable, actions and attitudes in our societies through observations of our caregivers and other adults

Secondary socialization is the process of learning appropriate behavior within smaller sections of the larger society 

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What is anticipatory socialization? Resocialization?
Anticipatory socialization is the process by which a person prepares for future changes in occupations, living situations, or relationships Resocialization is the process by which one discard Old behaviors in favor of new ones, typically through intensive retraining, and can have positive or negative connotations. Example being armed forces trained to obey orders and commands without hesitation or indoctrinating members into a cult.
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What are norms? Mores?
Norms are societal rules that defined the boundaries of acceptable behavior Mores are widely observed social norms Norms are not laws, they knew, but they do provide a mechanism for regulating the behavior of individuals and groups, and thereby serve as a means of social control
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What are sanctions? Formal sanctions? Informal sanctions?
Penalties for misconduct or rewards for appropriate behavior are called sanctions and are used to maintain social control Formal sanctions are enforced by formal social institutions, like governments or employers, and can include receiving a promotion or jail sentence Informal sanctions are enforced by social groups. Might include being allowed to sit at a particular table in the school cafeteria or exclusion from a social group.
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What is taboo?
Taboo is socially unacceptable, disgusting, or reprehensible
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What are folkways?
Norms that refer to behavior that is considered polite in particular social interactions, such as shaking hands after a sports match
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What are agents of socialization? Give some examples
Any part of society that is important when learning, social norms and values is called an agent of socialization
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What is deviance?
Deviance refers to any violation of norms, rules, or expectations within a society. An act that meets with disapproval from the larger society. Important to note that using the term deviant is often associated with strongly negative connotation; however, deviance simply refers to any act that goes against societal norms Varies in severity, from jaywalking to murder.
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What is social stigma?
Social stigma is the extreme disapproval or dislike of a person or group based on perceived differences from the rest of society Deviations from the norm can include differences in beliefs, abilities, behaviors, and appearance
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What is labeling theory? What is role engulfment?
Labeling theory deposits that the label given to a person affect, not only how others respond to that person, but also affect the person self image For example, if members of society label a person as a criminal, this label could either lead to further criminality or to change in behavior toward something more in line with what is accepted in that society In many instances, we resist labeling, particularly perceived negative labeling. Role engulfment: when a label is internalized and assumption of the role implied by the label may lead to assumption of that role role taking over person’s identity
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What does differential association theory?
States that deviance, particularly criminal behavior, can be learned through interactions with others “Fallen into the wrong group“
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What is strain theory?
Strain the attempts to explain deviance as a natural reaction to the disconnect between social goals and social culture The American Dream is considered a desirable social goal, but the structure of society is unable to guarantee the education and opportunity needed to achieve this goal to all citizens. Therefore, deviant behavior, such as theft may arise as an attempt to achieve the social goal outside of the limiting social structure.
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What is conformity? What is normative conformity? Internalization? Identification?
Conformity is matching one’s attitudes, beliefs, and behaviors to group or societal norms Normative conformity is the desire to fit into a group because of fear of rejection Two distinct types of conformity: Internalization: involves changing one’s behavior to fit with a group while also privately agreeing with the ideas of the group Identification: refers to the outward acceptance of others ideas without personally taking on these ideas
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Regarding conformity, what is the difference between internalization and identification?
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What is compliance? What is foot in the door technique? Door in the face technique? Low ball technique? That’s not all technique?
Compliance as a change in behavior based on a direct request. The person or group that asks the individual to make the change typically has no actual power or authority to command the individual. Foot in the door technique: begins with a small request, and after gaining compliance, a larger request is made Door in the face technique: opposite of foot in the door. A large request is made at first and, if refused, a second smaller request is made. Low ball technique: requester will get an initial commitment from an individual, and then raise the cost of the commitment That’s not all technique: individual is made an offer, but before making a decision, has told the deal is even better than expected
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What is obedience?
In contrast to compliance, obedience is changing one’s behavior in response to a direct order or expectation expressed by an authority figure People are far more likely to obey than comply due to the real, or perceived social power of the individual
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Stanley Milgram obedience experiment
Claimed to be recruiting participants for a study to test the effect of punishment on learning behavior Participants were told they would be randomly assigned to be the teacher or learner, however, the learner was actually a paid actor (Confederate) The teachers were told that they would be controlling an electrical panel that would administer shocks to the learners if they made mistakes Teachers were told that they would need to increase the voltage by 15 V each time and incorrect response was given The learners receive no actual shock As the learners acted more and more uncomfortable, the teachers became less willing to increase the shock voltage However, by using increasingly demanding language, such as: “you have no other choice, you must go on” instead of “please continue”, the research were able to get 65% of the participants to administer shocks to the maximum voltage. This demonstrated a level of obedience that the participants showed during the experiment This type of experiment has been repeated and consistently shows the same findings
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Concept check 8.2
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What is social cognition?
Social cognition focuses on the ways in which people think about others and how these ideas impact behavior Our attitudes, the ways in which we perceive others, impact the ways we behaved toward them
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What is an attitude?
An attitude is the expression of positive or negative feeling toward a person, place, thing, or scenario Attitudes developed from experiences with others who affect our opinions and behaviors Even prior to meeting someone, past experiences and information from others can influence your attitude toward a person
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What are the three components of attitude? (ABC)
Affective: component of attitude that refers to the way a person feels towards something, and is the emotional component of attitude (snakes, scare me, I love my family) Behavioral: component of attitude that is the way a person acts with respect to something (avoiding snakes, spending time with one’s family) Cognitive: component of attitude that is the way an individual thinks about something, which is usually the justification for the other two components (knowing that a snake can be dangerous, provides a reason to be afraid of snakes and to avoid them)
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What is the functional attitude theory? (knowledge, ego expression, adaptation, ego defense)
The functional attitude theory states that attitudes serve four functions: The knowledge function: attitudes help provide organization to thoughts and experiences, and knowing the attitudes of other helps to predict their behavior (example: one would predict that an individual who cares about political action would vote in an upcoming election) Ego expression function: allows us to communicate and solidify our self identity (example: if a person is strongly identifies with a sports team, that person might wear a team hat to identify as having a positive attitude toward that team) Adaptive function: expressed socially acceptable attitudes will lead to acceptance (example: a person declaring to a social group that they enjoy a popular movie can help to build social ones) Ego defensive function: they protect our self-esteem or justify actions that we know are wrong (example: a child who has difficult difficulty doing math may develop a negative attitude toward the subject)
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What is the learning theory of attitude?
The learning theory of attitude pauses that attitudes are developed through different forms of learning Direct contact with the object of an attitude can influence attitude towards that object (example: children form of positive attitude towards sweets, almost immediately after tasting them) Direct intrusion from others can also influence attitudes (example: a child who is taught by caregiver is not to use curse words conform a negative attitude toward curse words and a negative attitude toward those who use curse words) Our attitudes can be influenced by others attitudes (teenagers may begin to have a positive attitude towards smoking if they notice that all of their friends smoke) Attitudes may be formed through classical conditioning, operant conditioning, or observational learning
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What is the elaboration likelihood model of attitude? Central route processing? Central route to persuasion? Peripheral route processing? Peripheral route to persuasion?
The elaboration likelihood model is a theory of attitude, formation and attitude change that separates individuals on a continuum based on how they process persuasive information Central route processing: At one extreme are those who elaborate extensively, think deeply about information, scrutinize its meaning and purpose, and draw conclusions or make decision decisions based on this analysis Central route to persuasion: when an attempt to influence attitudes uses information that appeals to central route processing (example: a scientific paper) Peripheral route processing: at the other extreme are those who do not elaborate and focus instead on superficial details such as the appearance of the person delivering the argument, catchphrases and slogans, and credibility Peripheral route to persuasion: when attempts to influence attitudes appeal to peripheral route processing (in advertisement with just a logo that contains a visually appealing image
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Contrast central route processing and peripheral route processing
Central route processing (high elaboration): scrutinizing and analyzing the content of persuasive information Peripheral route processing (low elaboration): focusing on superficial details of persuasive information, such as appearances, catchphrases and slogans, and credibility Consider two voters, watching a well informed, and charismatic politician speak: One voter might be swayed by the cogent arguments made by the politician, and this illustrates high elaboration, central route processing The other voter might be swayed by the perception that the speaker is likable and a good person, illustrating, low elaboration, peripheral route processing Most individuals fall in the middle of this continuum, and the degree to which we elaborate on information can vary, depending on the specific situation
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What is the social cognitive theory of attitude? What is Bandura’s triadic reciprocal causation?
Social cognitive theory of attitudes that people learn how to behave in shape attitudes by observing the behaviors of others Behavior is not learned by trial and error, but developed through direct observation and replication of the actions of others Influenced by personal factors, such as thoughts and behavior, and the environment in which the behavior is observed These three factors: behavior, personal factors, and environment, are not independent concepts, but influence each other as shown in Bandura’s triadic reciprocal causation Example: the work ethic of employees in a company (behavior) is affected by how hard their colleagues work, their previous attitude toward hard work (personal), and the system and infrastructure of the company (environment). Reciprocally, this behavior may create a change in the employee’s attitude toward work (personal) and the system within the company (environment).
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Concept check 8.3 1,2,3
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Concept check 8.3 4
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Chapter 8 Mastery 6
I first thought the correct answer was a, low ball technique. Low ball technique is when the requester will get an initial commitment from an individual, and then raise the cost of the commitment. Asked by your boss to head a committee with a time commitment of five hours per month of meetings, you agree to head the committee, but later discovered that the commitment also includes written reports from each meeting and a quarterly presentation. Turns out there are two good answers to this question
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Chapter 8 Mastery 7
Affective component of attitude: the way a person feels toward something, emotional component of attitude Behavioral component of attitude: the way a person acts with respect to something Cognitive component of attitude: the way an individual thinks about something
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