chapter 8 - recruitment, selection & training of employees Flashcards
definition of:
recruitment
process of identifying that the business needs to employ someone up to the point at which applications have arrived at business
definition of:
employee selection
process of evaluating candidates for a specific job and selecting an individual for employment based on the needs of organisation
role of HR department
- recruitment and selection
- health and safety
- wages and salaries
- training programmes
- industrial relations
- redundancy and dismissal
recruitment process
- vacancy arises
- design a job description
- design a job specification
- advertise vacancy
- send out application forms
- produce a list from the replies to interview
- hold interviews and selection tasks
- select suitable applicant and reply to unsuccessful applicants
definition of:
job analysis
identify and records the responsibilities and tasks relating to a job
definition of:
job description
outlines the duties and responsibilities to be carried out by someone employed to do a specific job
definition of:
job specifications
outlines the qualifications, expertise, physical characteristics and requirements for a specified job
- level of educational qualifications
- special skills, knowledge
- personal characteristics
- amount of experience
benefits of conducting aptitude test for employees
ensure right and suitable applicant are chosen - to avoid negative influence in company
definition of:
internal recruitment
vacancy filled by someone who is an existing employee of the company
advantages of internal recruitment
- alrd know the rules and expectations of business
- save time and money to recruit people outside
- employee’s reliability, skills alrd known
- workers motivated as they’re promoted
disadvantages of internal recruitment
- no new ideas/ experience into business
- jealous, conflict between employees
definition of:
external recruitment
vacancy filled by someone who is not an existing employee and will be new to business
how to advertise job vacancies?
- local newspaper
- national newspaper
- online recruitment sites
- recruitment agencies
definition of:
part-time
often considered to be between 1 and 30-35 hours or more a week
benefits of part time
- flexible working hours
- call in employees only during busy hours
- cheaper than full time; keep cost under control
drawbacks of part time
- less skilful as only working for a few hours so no training needed
- difficult to communicate
- less likely to get promoted
definition of:
full-time
employees work 35 or more a week
benefits of full-time
- more committed to business
- better trained
drawbacks of full time
- expensive labour costs; salaries
- less flexible
objectives of training?
- improve skills
- increase knowledge
- change attitude and raise awareness
definition of:
induction training
introducing new employees to the business’s activities, customs and procedures and introducing them to their workers
advantages of induction training
- settle in quickly
- less likely to make mistakes
disadvantages of induction training
- time consuming
- no work done though wages are paid
- delays start of employee commencing their job
definition of:
on-the-job training
watching a more experience worker do the job
advantages of on the job training
- save transportation cost, workers no need to be sent away
- ensures production
- training tailored to specific needs of the business
disadvantages of on the job training
- learn bad habits
- trainer not ass productive as usual
- may not less to training qualifications recognised outside the business
definition of:
off-the-job training
being trained away from workplace, usually by specialist trainers
advantages of off the job training
- broad range of skills taught
- cheaper if training taught after work, ensure production is there
- more versatile and flexible
disadvantages of off the job training
- additional qualifications, easier for workers to leave and find another job
- high cost, transportation
- wages paid but no work is done
definition of:
dismissal
when employment is ended against the will of employee, due to them not following the contract of employment
reasons for dismissal
- work not up to standard
- not fulfilling objective of organisation
- not obeying rules and regulations
definition of:
redundancy
when an employee is no longer needed and so loses the job, not due to their work being unsatisfactory
reasons for redundancy
- business cuts cost
- business closing down a factory
- business merged/ takeover
- new machinery replaces workers
how does redundancy work?
business pays a lump sum amount as compensation to workers; money negotiated with trade union
voluntary redundancy happens smtms
- workers too old
- workers have plans to leave
definition of:
workforce planning
establishing workforce needed by business for the foreseeable future in terms of the num and skills of employees required
reasons for business to downsize
- introduction of automation
- reduce costs
- relocation
- merger
- changes in market demand
factors to consider before downsize
- consult existing employee of who could want to fill in new jobs
- exclude anyone who’ll leave
- find out skills of existing employee
- prepare a recruitment plan
what do u suggest if business faces financial crisis?
cut down wages/ salaries
