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business > chapter 8 - recruitment, selection & training of employees > Flashcards

chapter 8 - recruitment, selection & training of employees Flashcards

1
Q

definition of:

recruitment

A

process of identifying that the business needs to employ someone up to the point at which applications have arrived at business

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2
Q

definition of:

employee selection

A

process of evaluating candidates for a specific job and selecting an individual for employment based on the needs of organisation

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3
Q

role of HR department

A
  • recruitment and selection
  • health and safety
  • wages and salaries
  • training programmes
  • industrial relations
  • redundancy and dismissal
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4
Q

recruitment process

A
  1. vacancy arises
  2. design a job description
  3. design a job specification
  4. advertise vacancy
  5. send out application forms
  6. produce a list from the replies to interview
  7. hold interviews and selection tasks
  8. select suitable applicant and reply to unsuccessful applicants
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5
Q

definition of:

job analysis

A

identify and records the responsibilities and tasks relating to a job

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6
Q

definition of:

job description

A

outlines the duties and responsibilities to be carried out by someone employed to do a specific job

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7
Q

definition of:

job specifications

A

outlines the qualifications, expertise, physical characteristics and requirements for a specified job

  • level of educational qualifications
  • special skills, knowledge
  • personal characteristics
  • amount of experience
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8
Q

benefits of conducting aptitude test for employees

A

ensure right and suitable applicant are chosen - to avoid negative influence in company

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9
Q

definition of:

internal recruitment

A

vacancy filled by someone who is an existing employee of the company

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10
Q

advantages of internal recruitment

A
  • alrd know the rules and expectations of business
  • save time and money to recruit people outside
  • employee’s reliability, skills alrd known
  • workers motivated as they’re promoted
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11
Q

disadvantages of internal recruitment

A
  • no new ideas/ experience into business

- jealous, conflict between employees

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12
Q

definition of:

external recruitment

A

vacancy filled by someone who is not an existing employee and will be new to business

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13
Q

how to advertise job vacancies?

A
  • local newspaper
  • national newspaper
  • online recruitment sites
  • recruitment agencies
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14
Q

definition of:

part-time

A

often considered to be between 1 and 30-35 hours or more a week

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15
Q

benefits of part time

A
  • flexible working hours
  • call in employees only during busy hours
  • cheaper than full time; keep cost under control
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16
Q

drawbacks of part time

A
  • less skilful as only working for a few hours so no training needed
  • difficult to communicate
  • less likely to get promoted
17
Q

definition of:

full-time

A

employees work 35 or more a week

18
Q

benefits of full-time

A
  • more committed to business

- better trained

19
Q

drawbacks of full time

A
  • expensive labour costs; salaries

- less flexible

20
Q

objectives of training?

A
  • improve skills
  • increase knowledge
  • change attitude and raise awareness
21
Q

definition of:

induction training

A

introducing new employees to the business’s activities, customs and procedures and introducing them to their workers

22
Q

advantages of induction training

A
  • settle in quickly

- less likely to make mistakes

23
Q

disadvantages of induction training

A
  • time consuming
  • no work done though wages are paid
  • delays start of employee commencing their job
24
Q

definition of:

on-the-job training

A

watching a more experience worker do the job

25
Q

advantages of on the job training

A
  • save transportation cost, workers no need to be sent away
  • ensures production
  • training tailored to specific needs of the business
26
Q

disadvantages of on the job training

A
  • learn bad habits
  • trainer not ass productive as usual
  • may not less to training qualifications recognised outside the business
27
Q

definition of:

off-the-job training

A

being trained away from workplace, usually by specialist trainers

28
Q

advantages of off the job training

A
  • broad range of skills taught
  • cheaper if training taught after work, ensure production is there
  • more versatile and flexible
29
Q

disadvantages of off the job training

A
  • additional qualifications, easier for workers to leave and find another job
  • high cost, transportation
  • wages paid but no work is done
30
Q

definition of:

dismissal

A

when employment is ended against the will of employee, due to them not following the contract of employment

31
Q

reasons for dismissal

A
  • work not up to standard
  • not fulfilling objective of organisation
  • not obeying rules and regulations
32
Q

definition of:

redundancy

A

when an employee is no longer needed and so loses the job, not due to their work being unsatisfactory

33
Q

reasons for redundancy

A
  • business cuts cost
  • business closing down a factory
  • business merged/ takeover
  • new machinery replaces workers
34
Q

how does redundancy work?

A

business pays a lump sum amount as compensation to workers; money negotiated with trade union

voluntary redundancy happens smtms

  • workers too old
  • workers have plans to leave
35
Q

definition of:

workforce planning

A

establishing workforce needed by business for the foreseeable future in terms of the num and skills of employees required

36
Q

reasons for business to downsize

A
  • introduction of automation
  • reduce costs
  • relocation
  • merger
  • changes in market demand
37
Q

factors to consider before downsize

A
  • consult existing employee of who could want to fill in new jobs
  • exclude anyone who’ll leave
  • find out skills of existing employee
  • prepare a recruitment plan
38
Q

what do u suggest if business faces financial crisis?

A

cut down wages/ salaries

business (21 decks)

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