chapter 8 - recruitment, selection & training of employees Flashcards

1
Q

definition of:

recruitment

A

process of identifying that the business needs to employ someone up to the point at which applications have arrived at business

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2
Q

definition of:

employee selection

A

process of evaluating candidates for a specific job and selecting an individual for employment based on the needs of organisation

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3
Q

role of HR department

A
  • recruitment and selection
  • health and safety
  • wages and salaries
  • training programmes
  • industrial relations
  • redundancy and dismissal
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4
Q

recruitment process

A
  1. vacancy arises
  2. design a job description
  3. design a job specification
  4. advertise vacancy
  5. send out application forms
  6. produce a list from the replies to interview
  7. hold interviews and selection tasks
  8. select suitable applicant and reply to unsuccessful applicants
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5
Q

definition of:

job analysis

A

identify and records the responsibilities and tasks relating to a job

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6
Q

definition of:

job description

A

outlines the duties and responsibilities to be carried out by someone employed to do a specific job

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7
Q

definition of:

job specifications

A

outlines the qualifications, expertise, physical characteristics and requirements for a specified job

  • level of educational qualifications
  • special skills, knowledge
  • personal characteristics
  • amount of experience
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8
Q

benefits of conducting aptitude test for employees

A

ensure right and suitable applicant are chosen - to avoid negative influence in company

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9
Q

definition of:

internal recruitment

A

vacancy filled by someone who is an existing employee of the company

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10
Q

advantages of internal recruitment

A
  • alrd know the rules and expectations of business
  • save time and money to recruit people outside
  • employee’s reliability, skills alrd known
  • workers motivated as they’re promoted
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11
Q

disadvantages of internal recruitment

A
  • no new ideas/ experience into business

- jealous, conflict between employees

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12
Q

definition of:

external recruitment

A

vacancy filled by someone who is not an existing employee and will be new to business

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13
Q

how to advertise job vacancies?

A
  • local newspaper
  • national newspaper
  • online recruitment sites
  • recruitment agencies
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14
Q

definition of:

part-time

A

often considered to be between 1 and 30-35 hours or more a week

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15
Q

benefits of part time

A
  • flexible working hours
  • call in employees only during busy hours
  • cheaper than full time; keep cost under control
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16
Q

drawbacks of part time

A
  • less skilful as only working for a few hours so no training needed
  • difficult to communicate
  • less likely to get promoted
17
Q

definition of:

full-time

A

employees work 35 or more a week

18
Q

benefits of full-time

A
  • more committed to business

- better trained

19
Q

drawbacks of full time

A
  • expensive labour costs; salaries

- less flexible

20
Q

objectives of training?

A
  • improve skills
  • increase knowledge
  • change attitude and raise awareness
21
Q

definition of:

induction training

A

introducing new employees to the business’s activities, customs and procedures and introducing them to their workers

22
Q

advantages of induction training

A
  • settle in quickly

- less likely to make mistakes

23
Q

disadvantages of induction training

A
  • time consuming
  • no work done though wages are paid
  • delays start of employee commencing their job
24
Q

definition of:

on-the-job training

A

watching a more experience worker do the job

25
advantages of on the job training
- save transportation cost, workers no need to be sent away - ensures production - training tailored to specific needs of the business
26
disadvantages of on the job training
- learn bad habits - trainer not ass productive as usual - may not less to training qualifications recognised outside the business
27
definition of: | off-the-job training
being trained away from workplace, usually by specialist trainers
28
advantages of off the job training
- broad range of skills taught - cheaper if training taught after work, ensure production is there - more versatile and flexible
29
disadvantages of off the job training
- additional qualifications, easier for workers to leave and find another job - high cost, transportation - wages paid but no work is done
30
definition of: | dismissal
when employment is ended against the will of employee, due to them not following the contract of employment
31
reasons for dismissal
- work not up to standard - not fulfilling objective of organisation - not obeying rules and regulations
32
definition of: | redundancy
when an employee is no longer needed and so loses the job, not due to their work being unsatisfactory
33
reasons for redundancy
- business cuts cost - business closing down a factory - business merged/ takeover - new machinery replaces workers
34
how does redundancy work?
business pays a lump sum amount as compensation to workers; money negotiated with trade union voluntary redundancy happens smtms - workers too old - workers have plans to leave
35
definition of: | workforce planning
establishing workforce needed by business for the foreseeable future in terms of the num and skills of employees required
36
reasons for business to downsize
- introduction of automation - reduce costs - relocation - merger - changes in market demand
37
factors to consider before downsize
- consult existing employee of who could want to fill in new jobs - exclude anyone who’ll leave - find out skills of existing employee - prepare a recruitment plan
38
what do u suggest if business faces financial crisis?
cut down wages/ salaries