chapter 12 - the marketing mix Flashcards

1
Q

definition of:

marketing mix

A

a term used to describe the activities which go into marketing a product/ service

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2
Q

the 4ps of marketing mix?

A

price
place
promotion
product

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3
Q

what kind of products are there?

A

consumer goods
consumer services
producer goods
producer services

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4
Q

what makes a product successful?

A
  • design
  • quality
  • not difficult to make
  • satisfy customers’ needs and wants
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5
Q

stages of product development

A
  1. generate ideas
  2. select best ideas
  3. decide whether it will be successful in market
  4. develop prototype
  5. launch product to test market
  6. go to a full launch to whole market
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6
Q

benefits of developing new product

A
  • unique selling point
  • diversification of business
  • expand into new/ existing market
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7
Q

cost of developing new product

A
  • lack of sales if target market is wrong
  • loss of image if fails to meet customers needs
  • cost of developing prototypes
  • cost of carrying out market research and analysing findings
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8
Q

definition of:

unique selling point

A

special features of a product that distinguishes it from competitors’ product

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9
Q

definition of:

brand image

A

an image or identity given to a product which gives it a personality that distinguishes it from other competitor’s brand

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10
Q

definition of:

brand name

A

unique name given to a product that distinguishes it from other brands

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11
Q

definition of:

brand loyalty

A

customers repeatedly buy from the same brand of product instead of competitor’s product; business ensures repetitive sales

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12
Q

definition of:

packaging

A

physical container or wrapping for a product, often for selling appeal and promotion

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13
Q

role of packaging

A
  • suitable for product
  • promotion
  • provides info abt product
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14
Q

product life cycle

A

introduction
growth
maturity
decline

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15
Q

introduction of product life cycle

A

price skimming
informative advertisement
no sales yet
no profit yet

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16
Q

growth product life cycle

A

sales growing rapidly
lower down price - competitors entering
persuasive advertising used
profit can cover development cost

17
Q

maturity product life cycle

A

sales growing
competition become intense
advertising level highest to maintain sales
profit highest

18
Q

decline product life cycle

A

product lost its appeal
product withdrawn
advertising stops

19
Q

how to extend product life?

A
  • modify product (colours shapes designs)
  • introduce improved version
  • sell through diff retail outlets (e- commerce)
  • use new advertising campaign
  • sell into new markets/ another country