Chapter 8 Flashcards

1
Q

identifying and selecting appropriate goals and courses of action; one of the four principle functions of management

A

planning

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2
Q

a cluster of decisions about what goals to pursue, what actions to take, and how to use resources to acheive goals

A

strategy

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3
Q

a broad declaration of an organizations purpose that identifies the organizations products and customers and distinguishes the organization from its competitors

A

mission statement

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4
Q

top managements decisions pertaining to the organziations mission, overall strategy, and structure

A

corporate level plan

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5
Q

a plan that indicates in which industries and national markets an organization intends to compete

A

coporate level strategy

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6
Q

divisional managers decisions pertaining to divisions long term goals overall strategy and structure

A

business level plan

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7
Q

a plan that indicates how a division intends to compete gainst its rivals in an industry

A

business level strategy

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8
Q

funtional managers decisions pertaining to the goals that they propose to pursue to help the division attian its business level goals

A

functional level plan

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9
Q

a plan that indicates how functional managers intend ot increase the value of the organizations goods and services

A

functional level strategy

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10
Q

the intended duration of a plan

A

time horizon

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11
Q

the generation of multiple forecasts of futureconditions followed by an analysis of how to respnd effecivey to each of those conditions

A

scenario planning

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12
Q

the ability of the ceo and top managers to convey a compelling vision of what they want the organization to acheive to their subordinates

A

scenario leadershiop

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13
Q

the develpment of a set of coporate, business, and functional strategies that allow an organization to accomplish its mission and acheive its goals

A

scenario formulation

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14
Q

a planning exercise in which managers identify organizationa strengths and weaknessess and environmental opportunies and threats

A

SWOT analysis

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15
Q

permanent ongoing intense competition brought about in an industry by advancing technology or changing customer tastes

A

hyper competition

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16
Q

driving the organizations cost down below the costs of its rivals

A

low cost strategy

17
Q

distinguishing an organzitions productws from the products of competitiors on dimensions such as product design, quality, or after sales service

A

differientiation strategy

18
Q

serving only one segment of the overall market and trying to the lowest cost organiziation serving that segment

A

focused low cost strategy

19
Q

serving only one sgment of the overall market and trying to be the most differentiatied organziation serving that segment

A

focused differentiaiton strategey

20
Q

reinvesting a companys profits to strengthen its competitive position in its current industry

A

concentration on a single industry

21
Q

expanding a companys operations either backward into an inudstry that produces inputs for its products or forward into an industry that uses, distributes, or sells its products

A

vertical integration

22
Q

expanding a companys business operations into a new industry in order to produce new kinds of valuable goods and services

A

diversification

23
Q

entering a new business or industry to create a competitive advantage in one or more of an organiztions existing divisions or businesses

A

related diversifiction

24
Q

performance gains that result when individuals and departments coordinate their actions

A

synergy

25
Q

entering a new industry or buying a company in a new industry that is not realted in any way to an orgnizaitons currenct busienesses or industrires

A

unrelated diversification

26
Q

selling the same stadarized product and sing th same baisc marketing approach in each national market

A

global strategy

27
Q

cutomizing products and marketing strategies to specific national conditions

A

multi domestic strategy

28
Q

making products at home and selling them abroad

A

exporting

29
Q

selling at home products that are made abroad

A

importing