Chapter 3

Question 1

The tendency to get along well with other people

Answer 1

Agreeableness

Question 2

A collection of feelings and beliefs

Answer 2

Attitude

Question 3

A model that explains how personality may influence organizational culture

Answer 3

Attraction-selection-attrition (ASA) framework

Question 4

The tendency to be careful, scrupulous, and persevering

Answer 4

Conscientiousness

Question 5

The ability to understand and manage ones own moods and emotions and the moods and emotions of other people

Answer 5

Emotional intelligence

Question 6

Intense, relatively, short lived feelings

Answer 6

Emotions

Question 7

The tendency to locate responsibility for ones dare injuries forces and to believe that ones own behavior has little impact on outcomes

Answer 7

External locus of control

Question 8

The tendency to experience positive emotions and moods and to feel good about oneself and the rest of the world

Answer 8

Extraversion

Question 9

A mode of conduct that an individual seeks to follow

Answer 9

Instrumental value

Question 10

The tendency to locate responsibility for ones fate within oneself

Answer 10

Internal locus of control

Question 11

The collection of feelings and beliefs that managers have about their current jobs

Answer 11

Job satisfaction

Question 12

A feeling or state of mind

Answer 12

Mood

Question 13

The extent to which an individual has a strong desire to perform challenging task well and to meet personal standards for excellence

Answer 13

Need for achievement

Question 14

The extent to which an individual is concerned about establishing and maintaining good interpersonal relations, being liked, and having other people get along

Answer 14

Need for affiliation

Question 15

The extent to which an individual desires to control or influence others

Answer 15

Need for power

Question 16

The tendency to experience negative emotions and moods, to feel distressed, and to be critical of oneself and others

Answer 16

Negative affectivity

Question 17

Unwritten, informal codes of conduct that describe how people should act in particular situations and are considered important by most members of a group or organization

Answer 17

Norms

Question 18

The tendency to be original, have broad interests, be open to a wide range of stimuli, be daring and take risks

Answer 18

Openness to experience

Question 19

Behaviors that not required of organizational members but that contribute to and are necessary for organizational efficiency, effectiveness, and competitive advantage

Answer 19

Organizational citizenship behaviors (OCBs)

Question 20

The collection of feelings and beliefs that managers have about their organization as a whole

Answer 20

Organizational commitment

Question 21

The shared set of beliefs, expectations, values, norms, and work routines that influence that ways in which individuals, groups, and teams interact with one another and cooperate to achieve organizational goals

Answer 21

Organizational culture

Question 22

The process by which newcomers learn an organizations values and norms and acquire the work behaviors necessary to perform jobs effectively

Answer 22

Organizational socialization

Question 23

Enduring tendencies to feel, think and act in certain ways

Answer 23

Personality traits

Question 24

The degree to which individuals feel good about themselves and their capabilities

Answer 24

Self-Esteem

Question 25

A lifelong goals or objective that an individual seeks to achieve

Answer 25

Terminal value

Question 26

The terminal and instrumental values that are guiding principles in an individual’s life.

Answer 26

Value system