Chapter 4

Question 1

Companies and their managers behave legally and ethically and try to balance the interests of different stakeholders as the need arises

Answer 1

Accommodative approach

Question 2

Companies and their managers behave ethically to the degree that they stay within the law and abide strictly with legal requirements

Answer 2

Defensive approach

Question 3

The quandary people find themselves in when they have to decide if they should act in a way that might help another person or group even though doing so my go against their own self interest

Answer 3

Ethical dilemma

Question 4

The inner guiding moral principles values and beliefs that people use analyze or interpret a situation and then decide what is the “right” or appropriate way to behave

Answer 4

Ethics

Question 5

A manager responsible for communicating and teaching ethical standards to all employees and monitoring their conformity to those standards

Answer 5

Ethics ombudsman

Question 6

Personal standards and values that determine how people hide their responsibilities to others and how they should act in situations when their own self interests are at stake

Answer 6

Individual ethics

Question 7

An ethical decision is a decision that distributes benefits and harms among people and groups in a fair, equitable, or impartial way

Answer 7

Justice rule

Question 8

An ethical decision is one that best maintains and protects the fundamental or inalienable rights and privileges of the people affected by it.

Answer 8

Moral rights rule

Question 9

Companies and their managers choose not behave in a socially responsible way and instead behave unethically and illegally

Answer 9

Obstructionist approach

Question 10

Standards that govern how members of a profession, trade, or craft should conduct themselves when performing work related activities

Answer 10

Occupational ethics

Question 11

The guiding practices and beliefs through which a particular company and its managers view their responsibility toward their stakeholders

Answer 11

Organizational ethics

Question 12

An ethical decision is one that s manager has no reluctance about communicating to people outside the company beaches the typical a person in a society would think it acceptable

Answer 12

Practical rule

Question 13

Companies and their managers actively embrace socially responsible behavior, going out of their way to learn about the needs of different stakeholder groups and utilizing organizational resources to promote the interests of all stakeholders

Answer 13

Proactive approach

Question 14

The esteem of high repute that individuals or organizations gains when they behave ethically

Answer 14

Reputation

Question 15

The way a company’s managers and employees view their duty or obligation to make decisions that protect, enhance, and promote the welfare and well being of stake holders and society as a whole

Answer 15

Social responsibility

Question 16

Standards that govern how members of a society should deal with one another in matters involving issues such as fairness, justice, poverty, and the rights of the individual

Answer 16

Societal ethics

Question 17

The people and groups that supply a company with its productive repairers and so have a claim on and stake in the company

Answer 17

Stakeholders

Question 18

The willingness of one person or group to have faith or confidence in the goodwill of another person, even though this puts them at risk

Answer 18

Trust

Question 19

An ethical decision is a decision that produces the greatest good for the greatest number of people

Answer 19

Utilitarian rule