Chapter 8 Flashcards

1
Q

Nonverbal Communication

A

everything we do to communicate often than the words themselves

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2
Q

Early in Relationships vs More established Relationships

A
  • nonverbal plays a more important role early in relationships, helps us form impressions
  • after norms are established, we give less power to these isolated behaviors.
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3
Q

My nonoverbal cues vs YOUR nonverbal cues

A
  • we are mmoe aware of our verbal messages, than nonverbal

- we tend to think of nonverbal as natural, but perceive other nonverbal as more meaningful & intentional.

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4
Q

Forms of Nonverbal Messages

A
  • Physical Appearance
  • Kinesics
  • Oculesics
  • Facial Expressions
  • Paralanguage (vocalic)
  • Proxemics’ (space)
  • chronemics
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5
Q

Physical Appearance

A

Impact: it’s the first message we send/receive
-we may not initiate interaction w/someone we find unattractive

Physical Aspects that communicate: dress, clothing, hair color. They communicate status, intelligence, fashion..etc

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6
Q

Advantages of Physical Attractiveness

A
  • viewed as more intelligent
  • less like to be arrested, serve full term
  • perceived as socially skilled
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7
Q

Disadvantages of Physical Attractiveness

A
  • perceived as brainless
  • not taken seriously
  • incompetent
  • intimidating
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8
Q

Kinesics

A

study of body movement

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9
Q

Illustrators

A
  • nonverbal symbols that add meaning to the verbal messages

- ex) a child holds up 2 fingers to say they are 2

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10
Q

Regulators

A

help w/conversational interaction

ex)raise your hand

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11
Q

Affect Displays

A

behaviors that shows ones emotional state

Ex)crying, smiling

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12
Q

Adaptors

A

usually unconscious movements done under times of stress, anxiety, or boredom.
Ex)tap pencils, shake legs

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13
Q

Courtship Readiness

A

cues we use when we are trying to make a love connection.

Ex)suck in stomach, stand up straight

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14
Q

Oculesics

A

Eye Movement:-defines the nature of the relationship

  • direct eye contact is perceived positively.
  • shifting(avoiding) eye contact is perceived negatively.
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15
Q

Facial Expressions: Facial Management Techniques:

A

-used to control expressions so they will be appropriate for certain circumstances

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16
Q

Intensify

A

exaggerate your facial expressions, make it seem stronger

Ex)talking to a baby

17
Q

DE intensify

A

downplay the emotion you are feeling

Ex)angry with roommate

18
Q

Neutralize

A

eliminate all emotions

Ex)poker face

19
Q

Mask

A

hold back the emotion you are really feeling and replace it with a more socially desirable
Ex)birthday gift you hate

20
Q

Paralanguage (vocalics)

A
  • the use of characteristics of the human voice
  • everything about our voice except the actual words you say

Ex)pitch, intonation, volume, rate

21
Q

Proxemics (Space) & Haptics (touch)

A

-the use of proxemics and haptics to communicate are strongly related because in order to touch someone we have to allow them into our space

22
Q

Personal Space

A
  • the invisible bubble around us

- when unexpectedly invaded, we feel violated

23
Q

Status-

A

person rank in hierarchy

-individuals who are higher in status tend to initiate touch more so than lower status individuals.

24
Q

Liking

A

we show that we like another by touching them

25
Q

Instrumental

A

-touching for a reason beside relational reasons

Ex)help someone cross the street

26
Q

Role

A

-touching someone as part of your job

Ex)doctor, nurse, barber

27
Q

Type of Touch

A

how long does it last, the type of force

Ex) gentle pat on the arm, rub on back, slap across face

28
Q

Location of Touch

A

-is it a safe area? is it appropriate?

Ex)neck, upper back, arm, shoulders (safe area)
thigh, legs, lower back, face (more threatening)

29
Q

Relationship with Source

A

-type and location of touch vary in their appropriateness depending on the relationship.
Ex)mom, boyfriend, girlfriend

30
Q

Context

A

where did the touch take place? touch in public is less intimate

Ex) PRT, office, bar, room

31
Q

Gender Differences related to proxemics and haptics

A
  • women have bigger personal bubbles
  • men take up more space and invade others personal bubbles more frequently.
  • women are afforded more leniency in terms of invading others space and touching
  • male interactions involve larger personal bubbles and less touching
32
Q

Chronemics

A

the time we use to communicate

33
Q

Biological Time Orientations

A
  • circadian rhythms (chronobiology)

- when you function best

34
Q

Punctuality

A

being late vs being on time

Circumstantial-job interview vs party

35
Q

The timing of Messages

A

-how we sequence information or how rapidly we move from one message to another

Ex)the time to return phone call or email

36
Q

Nonverbal Sensitivity

A

when a person is skilled at decoding nonverbal messages

  • women are generally more attuned
  • men expect people to just come out and say what they mean
37
Q

Increasing your nonverbal sensitivity

A
  • pay attention
  • focus on other person (eliminate distractions)
  • watch for eye contact
  • listen closely to vocal quality
  • notice small things about others behavior
  • observe patterns over time to track changes