Chapter 7: Organizing and Authority

Question 1

PLOC

Answer 1

Planing, Leading, Organizing, Control

Question 2

Organizing

Answer 2

Setting up a group, allocating resources, assigning work to achieve goals

Question 3

Organization chart

Answer 3

Illustrates organization structure and reporting. Amount of authority a supervisor has depends on authority retained by higher levels

Question 4

Department

Answer 4

Unique group of resources that management has assigned to carry out a specific task

Question 5

4 Categories of organizational structure

Answer 5

1. Functional structure
2. Product structure
3. Geographical structure
4. Customer structure

Question 6

Organic structure

Answer 6

Best for smaller companies where boundaries between jobs consistently shift and everyone pitches in

Question 7

Network organization

Answer 7

Flexibility by staying small and contracting with other individuals/organizations as needed

Question 8

Learning organization

Answer 8

Does well in creating, acquiring, transferring knowledge and in modifying behavior to reflect knowledge

Question 9

Job descriptions

Answer 9

Allow those within various organizational departments and positions to know exactly what an individuals responsibilities are

Question 10

Line authority

Answer 10

right to carry out tasks and give orders related to an organizations primary purpose (chef tells cook to make a salad)

Question 11

Staff authority

Answer 11

Right to advise/assist with line authority (human resources helping a department hire)

Question 12

Functional authority

Answer 12

Right given to higher management and specific staff to give orders concerning an area which staff have expertize (Accounting department asking for financial info)

Question 13

Centralized authority

Answer 13

Organizations that share little authority

Question 14

Decentralized authority

Answer 14

Organizations that share a lot of authority

Question 15

Power

Answer 15

Ability to get others to act a certain way

Question 16

Responsibility

Answer 16

Obligation to perform assigned activities

Question 17

Accountability

Answer 17

Acceptance of consequences in relation to responsibilities

Question 18

Parity principle

Answer 18

Personnel given responsibility must be given equal amount of authority to do that job

Question 19

Unity of command

Answer 19

Each employee should have only one supervisor

Question 20

Chain of command

Answer 20

flow of authority in an organization between management levels

Question 21

Span of control

Answer 21

number of people per supervisor

Question 22

Delegating

Answer 22

Giving another person authority and responsibility to carry out acts.

Question 23

Empowerment

Answer 23

gives employees opportunity to develop skills and value in an organization