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Fire Officer > Chapter 7: leading the fire company > Flashcards

Chapter 7: leading the fire company Flashcards

1
Q

who described leadership?

A

gary yukl

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2
Q

leadership is defined as?

A

person influences others to understand and agree about what needs to be done and how to do it and process of facilitating individual and collective efforts to accomplish shared objectives.

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3
Q

objectives of being a leader?

A

lead, not just being a boss

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4
Q

leaders can only be effective if others are willing to follow is defined as?

A

followership

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5
Q

fire officer should be both?

A

leader and follower

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6
Q

steps to making a decision?

A

clear your mind/list options/weigh outcomes/make choice/evaluate decision

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7
Q

three leadership styles?

A

autocratic/democratic/laissez faire

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8
Q

this style defined as iron hand approach used to maintain high personal control of group?

A

autocratic

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9
Q

2 situations autocratic approach is beneficial?

A

high risk, emergency scene activity/immediate corrective supervisory activity

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10
Q

approach that uses resourcefulness of group?

A

democratic

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11
Q

which approach works for difficult, complex or unusual emergency situation?

A

democratic

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12
Q

which approach allows free rein which moves decision making from officer to individual ff’s?

A

laissez faire

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13
Q

laissez faire is a good approach when?

A

working w/ experienced ff’s and handling routine duties that pose little personal hazard

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14
Q

capacity for one party to influence another?

A

power

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15
Q

first works of mgt. power?

A

“the prince” published in 1532

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16
Q

french and ravens 1959 study?

A

studies of social power

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17
Q

persons response?

A

target persons

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18
Q

person making request?

A

agent

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19
Q

target believes agent has right to request and agent obligated to comply?

A

legitimate power

20
Q

target complies to obtain awards?

A

reward power

21
Q

target complies due to belief agent has special knowledge

A

expert power

22
Q

target complies due to admiration or identification w/ agent and seeks approval?

A

referent power

23
Q

target complies to avoid punishment?

A

coercive power

24
Q

gary yulick revised raven and frenches taxonomy to define 2 types of power which are?

A

personal power/positional power

25
Q

control over information?

A

information power

26
Q

control over physical environment, technology or organizational work. based on perceptions of opportunities and constraints.

A

ecological power

27
Q

french and raven describe types of power in their 1959 “studies of social power” as the result of?

A

“target persons” response from “agent” making request

28
Q

types of power raven and french described? (RRELiC)

A

reward/referent/expert/legitimate/coercive

29
Q

50 years ago this type of leadership was used in the fire service?

A

autocratic

30
Q

fire officers primary responsibility is to?

A

team of ff’s under his direct supervision

31
Q

fire officer has 2 choices for dept.’s w/ limited or no sop’s?

A

pre-assigning tasks.assigning them as needed

32
Q

examples of critical events that require immediate autocratic action?

A

evacuate a building/ff mayday

33
Q

who is responsible for accounting for ff’s under his supervision?

A

fire officer

34
Q

first arriving company at incidents needs to describe conditions concisely to?

A

dispatch center

35
Q

general rules for non-emergency activities?

A

do not compromise ability to respond to emergencies/do not jeopardize public trust

36
Q

best known motivational theory?

A

reinforcement theory

37
Q

reinforcement theory suggests?

A

behavior is function of its own consequences

38
Q

4 types of reinforcers?

A

positive/negative/extinction (ignoring bad behavior)/punishment

39
Q

increase likelihood of good behavior?

A

positive and negative reinforcement

40
Q

decreases likelihood of bad behavior?

A

extinction/punishment

41
Q

who created hygiene theory?

A

fredrick herzberg/1968

42
Q

name of fredrick herzberg harvard business review article?

A

“one more time, how do you motivate employees”

43
Q

2 parts of hygiene theory?

A

hygiene factors/motivation factors

44
Q

examples of hygiene motivators?

A

pay and work conditions

45
Q

examples of motivation factors?

A

recognition/achievement/responsibility/advancement

46
Q

equity theory defines as?

A

comparing outcome of input compared to others

47
Q

premise that people act in manner they believe will lead to oitcome they value?

A

expectant theory

Fire Officer (10 decks)

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