Chapter 3: firefighters and the fire officer.

Question 1

what is fire offcier for?

Answer 1

managing a work unit within fire department

Question 2

who is a direct supervisor to fire officer?

Answer 2

administrative fire officer

Question 3

four basic tasks new officers should do well? (BeaNDiP)

Answer 3

1) beginning of shift report
2) notifications
3) decision making
4) problem solving.

Question 4

formats of beginning of shift notifications?

Answer 4

paper/electronic/verbal

Question 5

why is a accurate report needed?

Answer 5

to ensure adequate equipment and staffing are in place.

Question 6

what is a example of notification that must be made quickly?

Answer 6

injury and infectious disease exposure report.

Question 7

why chief needs to know info before someone higher up on chain of command does?

Answer 7

“no surprise rule”

Question 8

which is more important. decision making/problem solving?

Answer 8

both are of equal importance.

Question 9

most valuable proposals from officers?

Answer 9

consider how situation would effect rest of department.

Question 10

james o’ page divided company officer duties into 3 categories in his book “effective company command”?

Answer 10

supervisor/commander/trainer

Question 11

how does officer accomplish department mission?

Answer 11

through efforts off ff’s under his command

Question 12

how to facilitate outcome?

Answer 12

balance management and leadership skills

Question 13

4 times in ff’s career for major change?

Answer 13

1) finish probation
2) first promotion
3) another level of training (chief officer)
4) retirement

Question 14

company officer is responsible for?

Answer 14

supervision/performance/safety

Question 15

although a command officer is working outside idlh, he is still responsible for?

Answer 15

whatever happens in idlh.

Question 16

3 roles of company officer? (SCoT)

Answer 16

supervisor/commander/trainer

Question 17

supervisor role?

Answer 17

representative of fire chief.

Question 18

where should officer express concerns over unpopular orders and directions?

Answer 18

in private

Question 19

one possible role for commander?

Answer 19

initial incident commander

Question 20

year james o’ page promoted to battalion chief in la county fd?

Answer 20

1971

Question 21

initial radio communications should be?

Answer 21

clear/calm/concise

Question 22

art of incident command?

Answer 22

developing command presence and image of being in control.

Question 23

detailed knowledge of command officer? (ReLiC)

Answer 23

responding units/legal procedures/clear direct orders

Question 24

who is responsible for ff’s being confident in their skills?

Answer 24

fire officer

Question 25

james o' page recommends to assist fire officers?

Answer 25

training library/know neighborhood/problem solving

Question 26

notes from training should be placed in?

Answer 26

3 ringed binder

Question 27

3 activities to keep good working relationship?

Answer 27

keep supervisor informed/make appropriate decisions/consult before major decisions

Question 28

what creates a fire officer?

Answer 28

formal symbols/integrity/ethical behavior

Question 29

nfaa standard on ethical behavior?

Answer 29

1021

Question 30

initial civil rights acts established in ____ by equal employment opportunity commission which covered schools, colleges, unions and local and state government.

Answer 30

1964/title VII

Question 31

year civil rights amended to include fd's and public/private employers w/ more than 15 employees?

Answer 31

1972

Question 32

year civil rights amended to include punitive damages?

Answer 32

1991

Question 33

fd workforce should reflect community?

Answer 33

diversity

Question 34

company officers should be?

Answer 34

consistent/fair/not micro managers

Question 35

how many lawsuits does eeoc file annually?

Answer 35

400

Question 36

employee behavior that requires immediate corrective action?

Answer 36

actionable items

Question 37

actionable items should take place?

Answer 37

in private

Question 38

record of counseling should be?

Answer 38

formal or informal

Question 39

year eeoc amended sexual harrasment

Answer 39

1999

Question 40

broad range of discrimination in workplace?

Answer 40

hostile work enviroment

Question 41

3 methods of filing a complaint?

Answer 41

federal govt./local govt./fd

Question 42

behavior that requires immediate corrective action?

Answer 42

actionable items

Question 43

behavior consistent with departments core values/mission statement/ value statement.

Answer 43

ethical behavior.

Question 44

leo d. stapleton, retired boston fd commissioner advocates in his book "30 years on the line"?

Answer 44

maintain personal journal to record incidents/issues

Question 45

unwanted, uninvited and unwelcome attention and intimacy in non-reciprocal relationship?

Answer 45

sexual harrasment