Chapter 3: firefighters and the fire officer. Flashcards

1
Q

what is fire offcier for?

A

managing a work unit within fire department

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2
Q

who is a direct supervisor to fire officer?

A

administrative fire officer

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3
Q

four basic tasks new officers should do well? (BeaNDiP)

A

1) beginning of shift report
2) notifications
3) decision making
4) problem solving.

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4
Q

formats of beginning of shift notifications?

A

paper/electronic/verbal

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5
Q

why is a accurate report needed?

A

to ensure adequate equipment and staffing are in place.

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6
Q

what is a example of notification that must be made quickly?

A

injury and infectious disease exposure report.

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7
Q

why chief needs to know info before someone higher up on chain of command does?

A

“no surprise rule”

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8
Q

which is more important. decision making/problem solving?

A

both are of equal importance.

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9
Q

most valuable proposals from officers?

A

consider how situation would effect rest of department.

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10
Q

james o’ page divided company officer duties into 3 categories in his book “effective company command”?

A

supervisor/commander/trainer

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11
Q

how does officer accomplish department mission?

A

through efforts off ff’s under his command

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12
Q

how to facilitate outcome?

A

balance management and leadership skills

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13
Q

4 times in ff’s career for major change?

A

1) finish probation
2) first promotion
3) another level of training (chief officer)
4) retirement

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14
Q

company officer is responsible for?

A

supervision/performance/safety

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15
Q

although a command officer is working outside idlh, he is still responsible for?

A

whatever happens in idlh.

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16
Q

3 roles of company officer? (SCoT)

A

supervisor/commander/trainer

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17
Q

supervisor role?

A

representative of fire chief.

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18
Q

where should officer express concerns over unpopular orders and directions?

A

in private

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19
Q

one possible role for commander?

A

initial incident commander

20
Q

year james o’ page promoted to battalion chief in la county fd?

A

1971

21
Q

initial radio communications should be?

A

clear/calm/concise

22
Q

art of incident command?

A

developing command presence and image of being in control.

23
Q

detailed knowledge of command officer? (ReLiC)

A

responding units/legal procedures/clear direct orders

24
Q

who is responsible for ff’s being confident in their skills?

A

fire officer

25
Q

james o’ page recommends to assist fire officers?

A

training library/know neighborhood/problem solving

26
Q

notes from training should be placed in?

A

3 ringed binder

27
Q

3 activities to keep good working relationship?

A

keep supervisor informed/make appropriate decisions/consult before major decisions

28
Q

what creates a fire officer?

A

formal symbols/integrity/ethical behavior

29
Q

nfaa standard on ethical behavior?

A

1021

30
Q

initial civil rights acts established in ____ by equal employment opportunity commission which covered schools, colleges, unions and local and state government.

A

1964/title VII

31
Q

year civil rights amended to include fd’s and public/private employers w/ more than 15 employees?

A

1972

32
Q

year civil rights amended to include punitive damages?

A

1991

33
Q

fd workforce should reflect community?

A

diversity

34
Q

company officers should be?

A

consistent/fair/not micro managers

35
Q

how many lawsuits does eeoc file annually?

A

400

36
Q

employee behavior that requires immediate corrective action?

A

actionable items

37
Q

actionable items should take place?

A

in private

38
Q

record of counseling should be?

A

formal or informal

39
Q

year eeoc amended sexual harrasment

A

1999

40
Q

broad range of discrimination in workplace?

A

hostile work enviroment

41
Q

3 methods of filing a complaint?

A

federal govt./local govt./fd

42
Q

behavior that requires immediate corrective action?

A

actionable items

43
Q

behavior consistent with departments core values/mission statement/ value statement.

A

ethical behavior.

44
Q

leo d. stapleton, retired boston fd commissioner advocates in his book “30 years on the line”?

A

maintain personal journal to record incidents/issues

45
Q

unwanted, uninvited and unwelcome attention and intimacy in non-reciprocal relationship?

A

sexual harrasment