Chapter 7 Elements of a System Flashcards

1
Q

Inputs

A

Resources (raw materials. labour, data input) put into the system from the environment

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2
Q

process

A

the conversion of inputs to outputs

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3
Q

outputs

A

the finished goods, services or information flowing to the user to meet their goal

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4
Q

boundary

A

the boarded between the system and its environment, or one system or sub system from another - may be physical or artificial

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5
Q

environment

A

anything outside the system boundary which may influence or be influenced by the system

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6
Q

feedback

A

info about actual results from within the organisation for the purpose of helping management with control decisions

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7
Q

negative feedback

A

indicates that the system is performing below the standard and needs to be brought back on course

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8
Q

positive feedback

A

indicates the system is performing above the standard and should be encouraged to continue this “path of deviation”

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9
Q

feed forward control

A

using anticipated/forecast results, comparing them to plan and taking corrective action in advance

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10
Q

sub-system

A

a system which is also part of a larger system - can be coupled or decoupled

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11
Q

coupled sub-system

A

the sub-system is highly linked to another e.g. JIT inventory

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12
Q

decoupled sub-system

A

sub-systems acting independently of each other

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13
Q

sensor

A

a device which measures and records the output of the system

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14
Q

comparator

A

the comparison between actual results and the standard/budget

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15
Q

effector

A

the decision maker who will make changes to the system based on the comparison. these changes can be single feedback loop or double feedback loop

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16
Q

single feedback loop

A

where the effector makes changes to the inputs or processes of the system based on the comparison

17
Q

double loop feedback

A

where the effector makes changes to higher levels, such as the standard, comparators or the control system itself based on the comparison

18
Q

entropy

A

inherent randomness in a system leading to eventual breakdown

19
Q

requisite variety

A

relates to the circumstances that may arise from both within and outside the operation of the system