Chapter 11 Part 2 Flashcards

1
Q

durable goods

A

high cost items and white goods which don’t tend to wear out quickly and may be expensive. the buying decision is affected by changing technology, fashions or the old item wearing out

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2
Q

FMCG (fast moving consumer goods)

A

goods which are sold at a relatively low price and in large quantities

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3
Q

concept screening`

A

part of developing new products to meet changing customer needs - narrowing a range of ideas into a more manageable set to take further with testing and development. the firm needs to decide on a set of criteria and ranking, and also benchmark against competitors

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4
Q

product item

A

the individual product

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5
Q

product line

A

the collection of product items that are closely related

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6
Q

product mix

A

the total range of product lines that a company has to offer

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7
Q

product mix width

A

the number of product lines

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8
Q

product mix depth

A

the number of product items within each product line

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9
Q

business portfolio

A

the collection of business and products that make up the company designed to fir the company’s strengths and exploit the most attractive opportunities

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10
Q

product life cycle decline

A

demand falls as the existence of substitute products and changing tastes means that the product becomes either niche or obsolete

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11
Q

product life cycle maturity

A

the longest stage in the life cycle of most successful products. demand reaches its limit and the organisation must manipulate the marketing mix in order to sustain its possible

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12
Q

product life cycle growth

A

competition increases and demand grows, products and their features will develop and prices will tend to fall as brand loyalty increases.

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13
Q

shakeout stage

A

part of growth - sales growth begins to drop, the market is saturated by providers and the weakest providers are shaken out.

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14
Q

product life cycle introduction

A

the launch will generally have little initial demand - marketing aimed at informing customers of its existence and benefits

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15
Q

brand extension

A

the use of a successful brand to launch a new or modified product in a related, similar market

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16
Q

the purpose of branding

A

encourage recognition and influence consumer choice

17
Q

sustainability

A

designing and marketing products that can be used by consumers over a long period of time without causing harm to either consumers or the environment

18
Q

public good

A

a good that would be underprovided in a free market due to

  • non-rivalry
  • non-excludability
19
Q

non-rivalry

A

when a good is consumed it doesn’t reduce the amount available for others

20
Q

non-excludabiltiy

A

it is not possible to prevent others from using it

21
Q

demerit good

A

goods that are considered unhealthy/undesirable

22
Q

merit goods

A

goods/services provided by the state for the benefit of society as a whole - they are beneficial but would be under-provided and under-consumer if left solely to market forces