Chapter 7 Flashcards
The leadership/followership relationship is sustained when what happens
leaders meet followers’ needs
The behaviors of delegating authority, taking responsibility, and gaining commitment are related, particularly in what context
context of the small, high-performance team
Effective relationship management starts with a _____ of their own emotional intelligence
leaders understanding
Because often there are competing objectives and multiple methods for achieving them, effective leaders will ____ what they percieve to be the priorities and then ask for input
communicate
Effective leaders do their best to understand the limits of each team member’s experience and training prior to engaging in _________
a critical operation
Different teams need different skills and strengths and need to be trained differently. ____________ approach will not bring leadership success
A one-size-fits-all
The benefit to open communication is that everyone within the team is aware of ____
potential dangers and pitfalls
As a leader or a follower, what can be dangerous and counterproductive
impuslivity
What have to be consciously practiced
Safe behaviors
Often, waiting ______ before responding can provide just enough of an edge in allowing the adrenaline rush to pass and the brain to engage
10
Leaders and followers should spend time getting to know each other, discovering what about each other
strengths, weaknesses, skills and experiences
one very specific reason for some of the errors made by veterans and experts in teams is their belief that if they ____ it is not happening
weren’t aware of something
_____ manifests itself in small rule violations as well as large ones
Invulnerable behavior
What does responsibility for the fulfillment of follower needs give the leader
power of authority
What is a crucial skill that includes diplomacy and the ability to find common ground
Relationship management
