Chapter 7 Flashcards
Groups and Teams
Compare groups vs teams:
Group: Multiple people that interact and influence each other.
Team: Multiple people that collaborate to achieve a common goal.
What are the 2 categories of groups:
Formal Groups: Formed by an organization.
Informal Groups: Self-created by the members.
What is a workgroup?
A formal group created to do its work.
Temporary and task-specific compared to a formal group, which is long-term.
What are the 2 different types of workgroups?
Command group: formal, permanent, and task-oriented groups.
Affinity groups: informal and interest-based.
What are the 7 different types of teams? (its a lot i know…)
-Functional team: same department.
-Cross-functional team: different departments.
-Problem-solving team: created to solve problems.
Self-directed team: the team sets their own goals and tasks.
-Venture team: create and develope new products or businesses autonomously.
-Virtual team: team members are geographically dispersed, and communicate online.
-Global team: members that are working from different countries.
What are the 2 types of informal groups:
Friendship group: permanent and informal. social relations between members.
Interest group: temporary and informal, organized around a common activity or interest between its members.
What is group composition?
the degree of difference or similarity between members of a group.
What are the 2 types of group composition?
Homogeneity: degree of similarity between members.
Better for simple, sequential tasks.
Heterogeneity: degree of difference between members.
better for complex, creative tasks.
what is group size? and how can it affect performance?
Its the number of members in a group.
big group can increase social loafing, which is members of a group put in less effort that when they work alone.
What determines ideal group size?
Maturity of the group.
Tasks.
Group leader competence .
Members ability to interact.
What is group cohesiveness?
its how committed a group is to staying together.
What is informal leadership?
when a member does leadership activities but isn’t formally assigned as the leader of the group.
Can be good or bad.
What are the 4 stages of group and team development?
1- Mutual acceptance: members getting to know each other.
2- Communication and decision making: members agreeing on group goals and individual roles.
3- Motivation and productivity: members working together on tasks.
4- Control and organization: members work harmoniously and are adaptive.
What does team efficacy mean?
It’s the team’s belief in their ability to perform their tasks and achieve their goals.
What is “social facilitation”?
when a person wants to look good in front of others.
What are the 5 team implementation phases?
1- Start-up: members are selected and trained. Roles are assigned.
2- reality and unrest: members are still not used to each other, and performance declines due to conflict and role adaptation.
3- leader-centered teams: members assign internal leaders to solve conflict and clarify goals. Performance goes back up.
4- Tightly formed teams: members understand their goals and work effectively with less reliance on the leader. performance keeps increasing from here.
5- Self-managing teams: high level of autonomy and self-management is achieved. performance peaks.
What are 3 cons of teams?
- Difficulty to change from established norms and routines.
- Processes are slower due to having discussions.
- Members abandoning the team due to losing faith.
What are 3 ethical issues in teams?
-How to distribute work
-Who to blame/give credit.
-How to resolve conflict.
What are 2 pros and cons to diversity in teams?
Pros:
-Creativity
-Problem Solving
Cons:
-More misunderstanding
-Less communication
