chapter 7 Flashcards
what is organizational structure
refers to level of management, and division of responsibility-> presented in the form of an organizational chart
features of organizational structure
1.hierarchy
2.divided into departments
3.has a chain of command and span of control
4.line managers:direct responsibility over people below them in hierarchy
staff managers: specialists to provide support to line managers and report directly to board of directors
4.degree of authority decreases down the structure
advantages of organizational chart
1.shows how everybody is linked together
2.employees aware of which communication channel to use
3.gives everyone a sense of belonging
4.shows link and relationships between different departments
what is chain of command
allows instructions to be passed down, either long or short
what is span of control
number of subordinates working directly under a manager, either wide or narrow
what is delayering
removing a whole level of management
advantages of short chain of command
1.faster communication
2.encourages delegation
3.managers less remote
4.wider span of control
advantages of wider span of control
1.less direct control of each worker->feel more trusted
2.workers take more decisions->job satisfaction
disadvantages of wider span of control
more direct responsibility over more people->managers can lose control
what is delegation
passing down authority, but not final responsibility
advantages of delegation for managers
1.less workload->less mistakes->focus on more important tasks
2.motivate workers, and improve their performance
3.prepare better future managers
4.evaluate worker’s performance
disadvantages of delegation for managers
1.fear that subordinate may fail
2.might want to stay in control
3.might feel insecure if subordinate does a better job than them
advantages of delegation for subordinate
1.feel trusted by manager->more motivation
2.exposure to more skills and experience->more career opportunities
disadvantages of delegation for subordinate
1.might be demotivating if manager is only delegating not urgent tasks
role/function of management
1.planning(set objectives)
2.organizing(allocation of resources)
3.commanding(leading, guiding, and instructing)
4.controlling(evaluation of performance)
5.coordinating(bringing together)
