Chapter 6.7 - Exam Review Flashcards
Who or what is the central element of the SHELL model of human factors?
The Pilot.
What does liveware to liveware interface simulate?
The interface between the Pilot and other people.
True or False. Stress affects everyone in the same way?
False.
The most common type of stress is (acute/chronic) and results from pressures occurring at a given time?
Acute.
True or False. Arousal is the physiological and psychological state of being awake?
True.
Give an example of when a low level of stress or under-arousal may equate to complacency or boredom in a Pilot which can be dangerous due to lack of attention?
During extended cruising flight in perfect weather.
A Pilot’s performance will generally (deteriorate/improve) with the onset of stress/arousal and increase as arousal increases to moderate levels?
Improve.
What happens to a Pilot’s performance as stress levels increase to the point where panic sets in?
Performance rapidly deteriorates.
List four physical stressors associated with environmental stress?
- Temperature and Humidity.
- Noise.
- Vibration.
- Oxygen Deprivation.
What is the body’s most comfortable temperature range?
Between 15° and 30°C.
The body is most comfortable at a relative humidity of around (80%/50%)?
50%.
Prolonged exposure to extreme cold can cause (a heightened awareness/drowsiness)?
Drowsiness.
A Pilot with heat stress symptoms is likely to lose (consciousness/concentration)?
Concentration.
Psychological stressors can exist in the workplace. Name three potential sources of stress at work?
- Peers.
- Management.
- Scheduling.
- Career Uncertainty.
- Operational Issues.
- Training Courses.
- Check Flights.
List three major life-based stressors?
- Loss of Income.
- Serious Illness.
- Death of a Family Member.
- Conflict in Relationships.
- Change in Residence.
True or False. Coping strategies for acute stress are of an immediate nature and often just involve taking a short break and/or doing some deep breathing exercises, depending on your situation?
True.
True or False. Action coping is a strategy whereby individual takes some action to remove the stress by changing the situation?
True.
One strategy used to cope with stress involves conscious detachment or even denying a problem exists. This strategy is called (action coping/cognitive coping)?
Cognitive Coping.
A go/no-go decision should be made (before each flight/only when a medical issue is evident)?
Before Each Flight.
True or False. A fatigued Pilot tends to lack concentration, is forgetful and makes errors of judgement?
True.
The symptom of stress and fatigue are similar in that they can be emotional, behavioural or physical. Name three such symptoms?
- Irritability.
- Anger.
- Headache.
- Anxiety.
- Depression.