Chapter 6 Vocab

Question 1

Bullying

Answer 1

Repeated attacks/threats of fear, distress, harm by bully toward victim

Question 2

Burnout

Answer 2

Job stress resulting in being phys/mentally exhausted, doubting abilities and doubting value of work

Question 3

Confidentiality

Answer 3

Trusting others with personal/private information

Question 4

Conflict

Answer 4

Clash between opposing interests or ideas

Question 5

Courtesy

Answer 5

Polite, considerate/helpful comment or act

Question 6

Gossip

Answer 6

Spreading rumors about private thugs to others

Question 7

Harassment

Answer 7

Trouble, torment, offend, worry someone by your behavior or comments

Question 8

Priority

Answer 8

Most important thing at the time

Question 9

Professionalism

Answer 9

Following laws, being ethical, good work ethic, having skills to do your job

Question 10

Stress

Answer 10

Response/change in body caused by any phys/emotional/social/economic factor

Question 11

Stressor

Answer 11

What causes the stress

Question 12

Teamwork

Answer 12

Work together as a group, all doing their part (to give safe/effective care)

Question 13

Work ethics

Answer 13

Behavior in the workplace

Question 14

NATCEP

Answer 14

Nursing Assistant Training and Competency Evaluation Program