Chapter 6 Vocab Flashcards

1
Q

Advising response

A

Offering suggestions on solving someone’s problem.

(Example: “Try studying in smaller chunks to avoid burnout.”)

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2
Q

Analytical listening

A

Listening to fully understand a message.

Example: Listening to a lecture and taking detailed notes.

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3
Q

Attending

A

Focusing on specific sounds or messages.

(Example: Focusing on a teacher’s lecture in a noisy room.)

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4
Q

Comforting

A

Supporting or reassuring the speaker.

(Example: “You did your best, don’t be too hard on yourself.”)

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5
Q

Conversational narcissists

A

People who make conversations about themselves.

Example: Always steering talks to their achievements.

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6
Q

counterfeit question

A

A question that is not truly a request for new information

(Example: “Why didn’t you do it my way?”)

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7
Q

Critical listening

A

Listening to evaluate and judge what’s being said.

Example: Listening critically to a debate to judge accuracy.

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8
Q

Defensive listening

A

Hearing others’ comments as personal attacks.

Example: Taking a suggestion as an insult.

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9
Q

Feynman Technique

A

Simplifying and explaining concepts to learn better.

Example: Explaining physics to a friend using simple language.

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10
Q

Hearing

A

Perceiving sound through the ears.

Example: Hearing music playing in the background.

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11
Q

Insensitive listening

A

Ignoring underlying emotions.

Example: Not noticing sadness in a friend’s voice.

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12
Q

Insulated listening

A

Avoiding or ignoring specific information.

Example: Avoiding news about work problems.

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13
Q

Judging response

A

Offering an opinion or evaluation.

(ex: “That idea won’t work because it’s too risky.”)

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14
Q

Listening

A

Interpreting sounds as meaningful messages.

(Ex: Understanding someone saying “good morning.”)

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15
Q

Listening fidelity

A

How accurately a listener understands the message.

Example: Getting the point of a lecture as the speaker intended.

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16
Q

Mindful listening

A

Fully focusing on the speaker’s message.

Example: Ignoring distractions while listening to a friend vent.

17
Q

Paraphrasing

A

Rewording someone’s message for clarity.

Example: “So, you’re saying the deadline is next week?”

18
Q

Passive narcissist

A

Someone self-absorbed and unsupportive.

(Example: Failing to acknowledge a friend’s concerns.)

19
Q

Prompting

A

Using silence or short words to encourage more talking.

(ex: Nodding and saying “go on” to prompt more sharing.)

20
Q

Pseudolistening

A

Pretending to listen but not truly engaged.

Example: Nodding while daydreaming during a conversation.

21
Q

Reflecting

A

Helping someone think through their words.

(Ex: “It sounds like you’re unsure about what to do next.”)

22
Q

Relational listening

A

Listening to build emotional closeness.

Example: Giving full attention to a partner during a heartfelt talk.

23
Q

Remembering

A

Recalling information from a previous conversation.

Example: Remembering what a friend said last week about their plans.

24
Q

Residual message

A

What is remembered from a message after time passes.

(Example: Remembering key points from last month’s meeting.)

25
Q

Responding

A

Giving feedback after listening.

Example: Nodding and asking follow-up questions during a talk.

26
Q

Selective listening

A

Focusing only on interesting parts of a conversation.

27
Q

Stage hogs

A

People who dominate conversations for attention.

Example: Interrupting others to stay in the spotlight.

28
Q

Supportive listening

A

Listening to offer help and comfort.

Example: Listening closely when a friend is upset to offer comfort.

29
Q

Task-oriented listening:

A

Listening to get necessary information to complete a task.

Example: Following detailed instructions from your boss.

30
Q

Understanding

A

Grasping the meaning behind the words.

(Example: Realizing “I’m fine” actually means something’s wrong.)