Chapter 6 COM 201 Flashcards
Define Non-Verbal Communication
Non-verbal communication is the process of (un)intentionally signaling meaning through behavior without words.
Define Kinesics
Kinesics is the study of how certain body movement and gestures serve as a form of non-verbal communication.
Define Gestures
Gestures are non-verbal communication made with the body. “Illustrators, emblems, adaptors, and regulators.
Define Illustrators
Illustrators are signals that accompany speech to clarify or emphasize verbal messages.
Define Emblems
Emblems are gestures that stand for a specific verbal meaning.
Define Adaptors
Adaptors are gestures we use to manage our emotions.
Define Regulators
Regulators are used to control a conversation. “The pastor put his hand up signaling everyone to be quiet and listen.
Define Facial Expressions
Facial expressions are primary channels you have for transmitting emotion.
Define Oculesics
Oculesics is anything that has to do with eye behavior.
Define Paralinguistics
Paralinguistics are aspects of language that are oral but not verbal.
Define Vocalics
Vocalics are sounds we utter that do not have the structure of language.
Define Chronemics
Chronemics is the way people use time to convey a message.
Define Proxemics
Proxemics is the way people use spatial clues.
Define Initimate distance
Intimate distance is 0-18 inches. {Reserved for someone you know well.}
Define Personal distance
Personal distance is 18 inches to 4 feet. (Describes the distance we use with friends and family.
Define Social distance
Social distance is 4-12 feet. (The distance most U.S. Americans use when they interact with unfamiliar others.
Define Public Distance
Public distance is 12-25 feet. (The distance for public ceremonies such as lectures and performances.)
Define Haptics
Haptics is how we communicate using touch. (not studied much)
Define Professional/Functional Relationships (Touch)
When you are in a professional or functional relationship with someone, you keep touch to a minimum, the least intimate relationship.
Define Social Polite Touch
Social polite touch is more intimate than a professional relationship but is still isn’t impersonal.
Define Love-Intimate Touch
Love-intimate touch is reserved for family and friends.
Define Artifacts
Artifacts is any clothing or other accessories that people choose.
Define Congruent Communication
Congruent Communication is when both verbal and non-verbal communication matches.
Define Contradicting Communication
Contradicting communication is when nonverbal and verbal communication does not match.
How can you improve your Non-verbal Communication skiils?
- Recognize that others’ nonverbal messages are not always the same as yours.
- Be aware of individual, contextual and cultural factors that influence meaning.
- Ask for additional information, if you do not understand a non-verbal message or if you perceive a contradiction between the verbal and non-verbal communication.
- Remember that not every non-verbal behavior is meant to be communicative.
- Do not place too much emphasis on fleeting non-verbal behaviors such as a facial expression or vocal tone; instead, examine the entire set of non-verbal behaviors.