Chapter 6 COM 201

Question 1

Define Non-Verbal Communication

Answer 1

Non-verbal communication is the process of (un)intentionally signaling meaning through behavior without words.

Question 2

Define Kinesics

Answer 2

Kinesics is the study of how certain body movement and gestures serve as a form of non-verbal communication.

Question 3

Define Gestures

Answer 3

Gestures are non-verbal communication made with the body. “Illustrators, emblems, adaptors, and regulators.

Question 4

Define Illustrators

Answer 4

Illustrators are signals that accompany speech to clarify or emphasize verbal messages.

Question 5

Define Emblems

Answer 5

Emblems are gestures that stand for a specific verbal meaning.

Question 6

Define Adaptors

Answer 6

Adaptors are gestures we use to manage our emotions.

Question 7

Define Regulators

Answer 7

Regulators are used to control a conversation. “The pastor put his hand up signaling everyone to be quiet and listen.

Question 8

Define Facial Expressions

Answer 8

Facial expressions are primary channels you have for transmitting emotion.

Question 9

Define Oculesics

Answer 9

Oculesics is anything that has to do with eye behavior.

Question 10

Define Paralinguistics

Answer 10

Paralinguistics are aspects of language that are oral but not verbal.

Question 11

Define Vocalics

Answer 11

Vocalics are sounds we utter that do not have the structure of language.

Question 12

Define Chronemics

Answer 12

Chronemics is the way people use time to convey a message.

Question 13

Define Proxemics

Answer 13

Proxemics is the way people use spatial clues.

Question 14

Define Initimate distance

Answer 14

Intimate distance is 0-18 inches. {Reserved for someone you know well.}

Question 15

Define Personal distance

Answer 15

Personal distance is 18 inches to 4 feet. (Describes the distance we use with friends and family.

Question 16

Define Social distance

Answer 16

Social distance is 4-12 feet. (The distance most U.S. Americans use when they interact with unfamiliar others.

Question 17

Define Public Distance

Answer 17

Public distance is 12-25 feet. (The distance for public ceremonies such as lectures and performances.)

Question 18

Define Haptics

Answer 18

Haptics is how we communicate using touch. (not studied much)

Question 19

Define Professional/Functional Relationships (Touch)

Answer 19

When you are in a professional or functional relationship with someone, you keep touch to a minimum, the least intimate relationship.

Question 20

Define Social Polite Touch

Answer 20

Social polite touch is more intimate than a professional relationship but is still isn’t impersonal.

Question 21

Define Love-Intimate Touch

Answer 21

Love-intimate touch is reserved for family and friends.

Question 22

Define Artifacts

Answer 22

Artifacts is any clothing or other accessories that people choose.

Question 23

Define Congruent Communication

Answer 23

Congruent Communication is when both verbal and non-verbal communication matches.

Question 24

Define Contradicting Communication

Answer 24

Contradicting communication is when nonverbal and verbal communication does not match.

Question 25

How can you improve your Non-verbal Communication skiils?

Answer 25

1. Recognize that others’ nonverbal messages are not always the same as yours.
2. Be aware of individual, contextual and cultural factors that influence meaning.
3. Ask for additional information, if you do not understand a non-verbal message or if you perceive a contradiction between the verbal and non-verbal communication.
4. Remember that not every non-verbal behavior is meant to be communicative.
5. Do not place too much emphasis on fleeting non-verbal behaviors such as a facial expression or vocal tone; instead, examine the entire set of non-verbal behaviors.