Chapter 5: Social Groups And Formal Organizations Part 2 Flashcards
Define: Clique
(Cleek) a cluster of people within a larger group who choose to interact with one another
Define: Bureaucracy
A formal organization with a hierarchy of authority and a clear division of labor; emphasis on impersonality of positions and written rules, communications, and records
Define: Goal displacement
An organization replacing old goals with new one; also known as goal replacement
Define: McDonaldization of society
The process by which ordinary aspects of life are rationalized and efficiency comes to rule them, including such things as food preparation
Define: Alienation
Marx’s term for workers’ lack of connection to the product of their labor; caused by workers being assigned repetitive tasks on a small part of a product- this leads to a sense of powerlessness and normlessness; others use the term in the general sense of not feeling a part of something
Define: Self-fulfilling stereotype
preconceived ideas of what someone is like that lead to the person’s behaving in ways that match the stereotype
Define: Hidden corporate culture
Stereotypes of the traits that make for high-performing and underperforming workers, which end up producing both types of workers
Define: Group dynamics
The ways in which individuals affect groups and the ways in which groups influence individuals
Define: Small group
A group small enough for everyone to interact directly with all the other members
Define: Dyad
The smallest possible group, consisting of two persons
Define: Triad
A group of three people
Define: Coalition
The alignment of some members of a group against others
Define: Leader
Someone who influences other people
Define: Instrumental leader
An individual who tries to keep the group moving toward it’s goals; also known as a task-oriented leader
Define: expressive leader
An individual who increases harmony and minimizes conflict in a group; also known as a socioemotional leader
