Chapter 5: Employee Selection: References and Testing (Reversed) Flashcards
openness
best personality predictor of academic performance
conscientiousness
best predictor for supervisor performance
emotional stability
best predictor of disciplinary problems
Aberrant personality types
peculiar personality types that do not necessarily lead to a clinically impaired function, but may affect daily functioning in such ways that they deserve further attention
Narcissism and Machiavellianism
employees that scored high in these personality types are more likely to engage in counterproductive work performance
reference check
confirming the accuracy of resume information
reference
expression or opinion regarding an applicant’s ability, work habits characteristics, and potential future success
letter of recommendation
a letter expressing an opinion regarding an applicant’s ability, work habits characteristics, and potential future success
student’s GPA is a good predictor of:
job performance, training performance, promotions, salary, graduate school performance
work sample
a job analysis method in which the applicant perform actual job-related task
assessment centers
the use of multiple assessment methods that allow multiple assessors to actually observe applicants perform simulated job tasks
- relatedness of the experience to the job
- the amount of experience
- level of job performance demonstrated previous experience
considerations when predicting performance using applicant’s prior performance
- file approach
- questionnaire approach
- appropriate criterion is chosen
- split employees into two criterion group ( high criterion and low criterion)
process of conducting biodata selection performance
- large sample size needed
- impractical when dealing with small companies
- reduced validity in sample used
problems using biodata
- Tests of Normal Personality
2. Tests of Psychopathology
2 categories of personality inventories based on their intended purpose
integrity tests
tests that tell an employer the probability that an applicant would steal money or merchandise
Conditional Reasoning Test
provide test takers a series of statement and ask the respondent the reason that best explains or justifies each of the statements. The reason/explanation selected tend to mirror aggressive beliefs of the respondent
credit history
usage of this selection method is based on the premise that people who owe money might be more likely to steal or accept bribes and employees with good credit are more responsible and conscientious
interest inventories
a meta-analyses found that employees whose interest matched the nature of their job were more satisfied that those who did not
- drug testing
- psychological exams
- medical exams
ways of predicting performance limitations due to physical or medical condition
work samples or simulations, interviews, and resumes
the applicants believed that the following are the most job related employee selection method:
graphology, integrity tests, and personality tests
the applicants believed that the following are the least job related employee selection method, thus more susceptible to a legal challenge
integrity tests, references, personality inventories
employee selection methods that has the lowest adverse impact
cognitive ability and GPA
employee selection methods that has the highest adverse impact
because rejected applicants are potential customers and applicants for other job openings
rejected applicants should be treated nicely because
Assessment Centers
characterized by the use of multiple assessment methods that allow multiple assessors to actually observe the applicants perform in simulated job tasks
vertical percentage method
For scoring biodata on which the percentage of unsuccessful employees particular respond Is subtracted from the percentage of successful employees responding in the same way
overt integrity tests
tests that are based on the premise that a person’s attitudes of theft as well as his previous theft behavior will accurately predict his future honesty
- overt integrity tests
2. personality-based integrity tests
two types of integrity tests
shrinkage
the amount of goods lost by an organization as a result of breakage, theft, or other loss
a type of personality test that measures personality traits thought to be related to antisocial behavior
personality-based integrity tests
■ most people have harmful intentions behind their behavior
■ it is important to show strength or dominance im social interactions
■ it is important to retaliate when wronged rather than maintain a relationship
■ powerful people will victimize less powerful individuals
■ evil people deserve to have bad things happen to them
■social customs restrict free will and should be ignored
aggressive individuals tend to believe these statements
negligent hiring
if an organization hires an applicant without checking his references and background and he later commits a crime while employed in the organization, the organization may be found liable for
■ leniency- applicants choose their own references, confidentiality concerns, and fear of legal ramifications
■ the person writing the letter often does not know the applicant well
■ Lack of reliability or agreement among the people providing the reference
■ Extraneous factors
problems with using references and letter of recommendation
■ higher performance
■ more likely to engage in organizational citizenship behavior
■ less likely to engage in on-the-job substance abuse
■ less likely to be absent
relationship of high level of education individual to their performance, organizational behavior, and attendance
designed to measure how much a person knows about a job
job knowledge tests
ability tests
tap the extent to which an applicant can learn or perform a job related skill
■ Wonderlic Personnel Test
■ Sienna Reasoning test
two most common cognitive ability tests used in the industry
Sienna Reasoning Test
the developers of this test theorized that the large race differences in scores on traditional cognitive ability tests were due to the knowledge needed to understand the questions rather than the actual ability to learn or process information
- the item must deal with events under a person’s control
- the item must be job related
- The answer to the item must be verifiable
- The item must not invade an applicant’s privacy
Four standards to consider for each potential item to make a bio-data
■ MMPI-2
■ Millon Clinical Multiaxial Inventory
■ Personality Assessment Inventory
commonly used objective personality tests