Chapter 4 - Terms Flashcards
Accommodative strategy
a social responsiveness strategy in which a company accepts responsibility for a problem and does all that society expects to solve that problem
Concentration of effect
the total harm or benefit that an act produces on the average person
Conventional level of moral development
the second level of moral development, in which people make decisions that conform to societal expectation
Defensive strategy
a social responsiveness strategy in which a company admits responsibility for a problem but does the least required to meet societal expectations
Discretionary responsibilities
the social roles that a company fulfills beyond its economic, legal, and ethical responsibilities
Economic responsibility
a company’s social responsibility to make a profit by producing a valued product or service
Employee shrinkage
employee theft of company merchandise
Ethical behavior
behavior that conforms to a society’s accepted principles of right and wrong
Ethical intensity
the degree of concern people have about an ethical issue
Ethical responsibility
a company’s social responsibility not to violate accepted principles of right and wrong when conducting its business
Ethics
the set of moral principles or values that defines right and wrong for a person or group
Legal responsibility
a company’s social responsibility to obey society’s laws and regulations
Magnitude of consequences
the total harm or benefit derived from an ethical decision
Overt integrity test
a written test that estimates job applicants’ honesty by directly asking them what they think or feel about theft or about punishment of unethical behaviors
Personal aggression
hostile or aggressive behavior toward others
Personality-based integrity test
a written test that indirectly estimates job applicants’ honesty by measuring psychological traits, such as dependability and conscientiousness
Political deviance
using one’s influence to harm others in the company
Postconventional level of moral development
the third level of moral development, in which people make decisions based on internalized principles
Preconventional level of moral development
the first level of moral development, in which people make decisions based on selfish reasons
Primary stakeholder
any group on which an organization relies for its long-term survival
Principle of distributive justice
an ethical principle that holds that you should never take any action that harms the least fortunate among us: the poor, the uneducated, the unemployed
Principle of government requirements
an ethical principle that holds that you should never take any action that violates the law, for the law represents the minimal moral standard
Principle of individual rights
an ethical principle that holds that you should never take any action that infringes on others’ agreed-upon rights
Principle of long-term self-interest
an ethical principle that holds that you should never take any action that is not in your or your organization’s long-term self-interest