Chapter 4: Leadership Flashcards
Leadership style:
Uses power to influence group members. The leader makes the decision and gives minimal consideration to the ideas or suggestions of members.
Autocratic leadership
Leadership style:
Uses the democratic process for decision making with group members. The leader encourages the participation of members and provides consistent feedback.
Participative leadership
Leadership style:
Uses minimal guidance and provides little feedback to group members. The leader is unwilling to make decision and does not initiate change.
Laissez faire
Leadership style:
Focuses on daily activities and is comfortable with the status quo. The leader rewards group members for work completed and deals with problems after they have occurred.
Transactional
Leadership style:
Articulates a vision and commitment to the organization’s goals. The leader empowers members to achieve the goals and vision.
Tranformational
What two types of leadership styles facilitate group or team processes to achieve desired outcomes in patient care?
Participative and transformational
What are the most effective type of teams?
Transdisciplinary
What are the 2 most important elements of a team?
Patient and family
A collective process which assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet an individual’s health needs using communications and available resources.
Case management
A way to run complex organizations to achieve the aims or missions of the organization. Emphasizes empowerment of employees
Total quality management
A key strategy of _________ is to involve the worker in improving the work processes through continuous quality improvement.
Total quality management
An approach to improve quality that focuses on how the work gets done (process) rather than on who is doing the work (people).
Continuous quality improvement
A sequence of actions leading to an outcome that is important to customers (patients).
Process
It often happens with complex processes that no one person or department understands the whole process. Therefore, continuous quality improvement requires an ___________.
Interdisciplinary team
The personal characteristic or qualities that the leader uses to influence others to achieve an identified goal.
Leadership
