Chapter 4- Interpersonal Comm & Diversity Flashcards
Discrimination
Unfair or inappropriate treatment of people based on their group membership.
Sex
Biologically based differences that determine whether one is male or female.
Gender
Socially learned and reinforced characteristics that include ones biological sex and physiological characteristics.
Race
A group of people with a common cultural history, nationality, or geographical location, as well as genetically transmitted physical attributes.
Ethnicity
Social classification based on nationality, religion, language, and ancestral heritage, shared by a group of people who also share a common geographical origin.
Culture
Learned system of knowledge, behavior, attitudes, beliefs, values, and norms shared by a group of people.
Worldview
Individual perceptions or perceptions by a culture or group of people about key beliefs and issues, such as death, god, and the meaning of life, which influence interaction with others.
Co-culture
A micro culture; a distinct culture within a larger culture (such as gay and lesbian co culture)
Enculturation
The process of transmitting a groups culture from one generation to the next.
Acculturation
The process of transmitting a host cultures values, ideas, and beliefs to someone from outside that culture.
Cultural context
Aspects of the environment and/or nonverbal cues that convey information not explicitly communicated through language.
High-context culture
Culture in which people derive much information from nonverbal and environmental cues.
Low-context culture
Culture in which people derive much information from the words of a message and less information from nonverbal and environmental cues.
Masculine culture
Culture in which people tend to value traditional roles for men and women, achievement, assertiveness, heroism, and material wealth.
Feminine culture
Culture in which people tend to value caring, sensitivity, and attention to quality of life.
Intercultural communication
Communication between or among people who have different cultural traditions.
Culture shock
Feelings of stress and anxiety a person experiences when encountering a culture different from his or her own.
Ethnocentrism
Belief that your culture traditions and assumptions are superior to those of others.
Stereotype
To place a person or group of persons into an inflexible, all-encompassing category.
Prejudice
A judgement or opinion of someone, formed before you know all of the facts or the background of that person.
Intercultural communication competence
Ability to adapt ones behavior toward another in ways that are appropriate to the other persons culture.
Motivation
Internal state of readiness to respond to something
Skill
Behavior that improves the effectiveness or quality of communication with others.
Contact hypothesis
The more contact you have with someone who is different from you, the more positive regard you will have for that person.
Third culture
Common ground established when people from separate cultures create a third “new” , more comprehensive and inclusive culture.
Mindful
Being conscious of what you are doing, thinking, and sensing at any given moment.
Social decentering
Cognitive process in which we take into account another persons thoughts, feelings, values, background, and perceptive.
Empathy
Is an emotional reaction to what the the other person is feeling.
Adapt
To adjust ones behavior in accord with what someone else does. We can adapt based on the individual, the relationship, or the situation.
Communication accommodation theory
Theory that all people adapt their behaviors to others to some extent.
Adapt predictively
To modify or change behavior in anticipation of an event.
Adapt reactively
To modify or change behavior after an event.
The platinum rule
Communicating or behaving toward another person as you assume he or she would like to be treated.
