CHAPTER 4: EMPLOYEE SELECTION-RECRUITING AND INTERVIEWING Flashcards
The process of attracting employees to an organization.
Recruitment
Recruiting employees from outside the organization.
External recruitment
Recruiting employees already employed by the organization.
Internal recruitment
Internal promotions can be either __________ or__________
competitive or noncompetitive.
usually involve “career progression” positions in which employees move from a position such as Engineer I to Engineer II to Engineer III and so on as they gain experience and knowledge
Noncompetitive promotions
several internal applicants compete with one another (and sometimes with external applicants) for a limited number of higher positions.
Competitive Promotions
Recruitment ads in which applicants are instructed to call rather than to apply in person or send résumés.
Respond by calling
Recruitment ads that instruct applicants to apply in person rather than to call or send résumés.
Apply-in-person ads
Recruitment ads in which applicants are instructed to send their résumé to the company rather than call or apply in person.
Send-résumé ads
Recruitment ads that instruct applicants to send their résumé to a box at the newspaper; neither the name nor the address of the company is provided.
Blind box
method of recruitment in which job vacancy notices are posted in places where customers or current employees are likely to see them: store windows, bulletin boards, restaurant placemats, and the sides of trucks.
job vacancy notices
A job fair held on campus in which students can “tour” a company online, ask questions of recruiters, and electronically send résumés.
Virtual job fair
Employment agencies, often also called headhunters, that specialize in placing applicants in high-paying jobs.
Executive search firms
An organization that specializes in finding jobs for applicants and finding applicants for organizations looking for employees
Employment agency
An employment service operated by a state or local government, designed to match applicants with job openings.
Public employment agency
A method of recruitment in which a current employee refers a friend or family member for a job.
Employee referra
A method of recruitment in which an organization sends out mass mailings of information about job openings to potential applicants.
Direct mail
a fast-growing source of recruitment. usually take one of three forms: employer-based websites, job boards, and social networking sites.
Internet
an organization lists available job openings and provides information about itself and the minimum requirements needed to apply to a particular job.
employer-based websites
A private company whose website lists job openings for hundreds or thousands of organizations and résumés for millions of applicants.
Job Boards
A recruitment method in which several employers are available at one location so that many applicants can obtain information at one time.
Job Fair
The amount of money spent on a recruitment campaign divided by the number of people that subsequently apply for jobs as a result of the recruitment campaign.
Cost per applicant
The amount of money spent on a recruitment campaign divided by the number of qualified people that subsequently apply for jobs as a result of the recruitment campaign.
Cost per qualified applicant
A method of recruitment in which job applicants are told both the positive and the negative aspects of a job.
Realistic job preview (RJP
A form of RJP that lowers an applicant’s expectations about the various aspects of the job.
Expectation-lowering procedure (ELP)