Chapter 4 Communications And Documentations

Question 1

Any communications with disruption, will result in the failure of the mission of hand

Answer 1

 Mission, critical communications 

Question 2

The ability to transmit and receive simultaneously

Answer 2

Duplex

Question 3

The reason of patient called for help. Also, the patient’s response to questions such as what’s wrong or what happened.

Answer 3

Chief complaint

Question 4

Single frequency, radio transmissions can occur in either direction, but not simultaneously when one party transmits, the other can only receive in the party that is transmitting is unable to receive

Answer 4

Simplex

Question 5

Anything that dampens, warp scanner is the true meaning of a message

Answer 5

Noise 

Question 6

Any radio hardware containing a transmitter and receiver that is located in a fixed place

Answer 6

Base station

Question 7

The picture in individual has in his or her head of what’s going on in a given situation

Answer 7

Mental model 

Question 8

The ability to transmit audio and data signals through the use of more than one communication channel

Answer 8

Multiplex 

Question 9

A small computer terminal inside the ambulance that directly receive data from the dispatch

Answer 9

Mobile data terminal

Question 10

Radio frequency is between 30 and 300 MHZ the spectrum is further divided into high and low band

Answer 10

VHF

Question 11

Radio frequencies between 300 and 3000 MHz

Answer 11

UHF

Question 12

The use of a radio, signal, and a voice or digital message that is transmitted to pagers (“beepers”) or desktop Monitor radios.

*pagers**

Answer 12

Paging

Question 13

Ability to understand and manage ones I want emotions and properly respond to the emotions of others

Answer 13

Emotional intelligence

Question 14

VHF and UHF channels that the federal communications commission has designed exclusively for EMS use

Answer 14

MED CHANNELS

Question 15

A low power, portable radio that communicates through and interconnected series of repeater stations called cells

Answer 15

Cellular telephone

Question 16

Written document, signed by the EMS systems medical Director, the outline specific directions permissions, and sometimes prohibitions regarding patient care also called protocols

Answer 16

Standing orders 

Question 17

A process in which a electronic signals are converted into coded, audible, signals signals can be transmitted by radio or telephone to receiver with a decoder at the hospital 

Answer 17

Telemetry

Question 18

A special base station radio that receives messages and signals on one frequency, and then automatically retransmits them on a second frequency

Answer 18

Repeater

Question 19

The federal agency that has jurisdiction over interstate, an international telephone and telegraph services in satellite communications of which may involve EMS activity

Answer 19

Federal Communications Commission

Question 20

The recorded portion of the EMTs patient interaction either written on electronic. This becomes part of the patient permanent medical records

Answer 20

Documentation

Question 21

A radio receiver that searches or scans across several frequencies until the message is completed the processes is then repeated

Answer 21

Scanner

Question 22

Trusting relationship that you build with your patient

Answer 22

Rapport

Question 23

A special telephone line that is used for a specific point to point communications also known as the hotline

Answer 23

Dedicated line

Question 24

Verbal and nonverbal communications techniques that encourage patient to express their feelings and to achieve a positive relationship

*feelings

Answer 24

Therapeutic communication 

Question 25

The condition requiring the most urgent intervention, as determined by the providers assessment of the patient it it’s not always the same as the chief complaint

Answer 25

Chief concern

Question 26

When one person imposes his or her beliefs, values, and or practices on another, because he, or she believe his, or her ideals are superior

Answer 26

Cultural imposition

Question 27

Telecommunication systems that allow computer to maximize utilization of a group of frequencies

Answer 27

Trunking

Question 28

The legal document used to record all patient care activities. This report has direct patient care functions, but also administrative and quality control functions.

Answer 28

Prehospital care report 

Question 29

Questions that can’t be answered and short or single word

Answer 29

Close ended questions

Question 30

When a person considers his/her own cultural values as more important when interacting with people of a different culture

Answer 30

Ethnocentrism

Question 31

A communication system that uses voice over Internet protocol, VoIP technology to allow multiple agencies to communicate and transmit data

Answer 31

Interoperable communication system

Question 32

The transmission of information to another person verbally or through body language
* verbal* information*

Answer 32

Communication

Question 33

A system that allows EMS providers to access, relevant health data, e.g. past medical problems medication’s, allergies, end-of-life decisions avoid unnecessary, duplication of effort and data entry and be patient outcomes related to hospital care

Answer 33

Health information exchange

Question 34

The transfer of pertinent patient information, and the responsibility for the patient care often involves the physical movement of the patient and associated equipment also known as handoff

Answer 34

Handover

Question 35

Unassigned, frequency, or frequencies that are used to carry voice and or data communications
***Unassigned

Answer 35

Channel

Question 36

Questions for which the patient must provide detail to give an answer

Answer 36

Open ended questions