Chapter 4 Flashcards

1
Q

Supply chain management (SCM)

A

Management of the flow of materials from suppliers to customers in order to reduce overall cost and increase
responsiveness to customers.

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2
Q

External suppliers

A

All suppliers providing materials or services to manufacturing or service organizations, including the suppliers’ suppliers.

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3
Q

Internal functions

A

Activities performed by the final product company, such as processing, purchasing, production planning and control, quality assurance, and
shipping.

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4
Q

External distributors

A

Transport product or service to appropriate locations for eventual sale to customers.

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5
Q

Tier one supplier

A

Tier one supplier Supplies materials or services directly to the processing facility.

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6
Q

Tier two supplier

A

Directly supplies materials or services to a tier one supplier in the supply chain

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7
Q

Tier three supplier

A

Directly supplies materials or services to a tier two supplier in the supply chain.

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8
Q

Logistics

A

Activities involved in obtaining, producing, and distributing materials and products in the proper place and in proper quantities.

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9
Q

Traffic management

A

Responsible for arranging the method of shipment for both incoming and outgoing products or materials.

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10
Q

Distribution management

A

Responsible for movement of material from the manufacturer to the customer.

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11
Q

Bullwhip effect

A

Inaccurate or distorted demand information created in the supply chain.

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12
Q

Supply chain velocity

A

The speed at which product moves through a pipeline from the manufacturer to the customer

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13
Q

Supply chain velocity

A

The speed at which product moves through a pipeline from the manufacturer to the customer.

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14
Q

Green supply chain management

A

Green supply chain management Focuses on the role of the supply chain with regard to its impact on the environment.

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15
Q

Requisition request

A

Request indicating the need for an item.

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16
Q

Price and availability

A

The current price of the item and whether the quantity is available when needed.

17
Q

Purchase order

A

A legal document committing the company to buy the goods and providing details of the purchase.

18
Q

Sourcing strategy

A

A plan indicating suppliers to be used when making purchases.

19
Q

Vertical integration

A

A measure of how much of the supply chain is actually owned or operated by the manufacturing company.

20
Q

Insource

A

Processes or activities that are completed in-house.

21
Q

Outsource

A

Processes or activities that are completed by suppliers.

22
Q

Backward integration

A

Backward integration Owning or controlling sources of raw materials and components.

23
Q

Forward integration

A

Owning or controlling the channels of distribution.

24
Q

Partnering

A

A process of developing a long-term relationship with a supplier based on mutual trust, shared vision, shared information, and shared risks.

25
Q

Crossdocking

A

Eliminates the storage and order-picking functions of a distribution warehouse.

26
Q

Manufacturing crossdocking

A

The receiving and consolidating of inbound supplies and materials to support just-in-time manufacturing.

27
Q

Distributor crossdocking

A

The receiving and consolidating of inbound products from different vendors into a multi-SKU pallet.

28
Q

Transportation crossdocking

A

Consolidation of LTL shipments to gain economies of scale.

29
Q

Retail crossdocking

A

Sorting product from multiple vendors onto outbound trucks headed for specific stores.

30
Q

The Supply Chain Operations Reference (SCOR) model

A

An effort to standardize measurement of supply chain performance. The SCOR model examines four
different operational perspectives: reliability, flexibility, expenses, and assets/utilization