Chapter 4 Flashcards
2 Theoretical Approaches to Management
-Human relations approach
-Process management approach
Human Relations Management Approach
Centered around the wellbeing of the worker
Process Management Approach
Focus on entire organization
5 Underlying Processes of Management
- Planning
- Organizing
- Staffing
- Directing
- Controlling and Evaluating
Full Range of Leadership Model
-Transactional leadership
-Laissez-faire leadership
-Transformational Leadership
Most Important Type of Leadership
Transformational leadership
Contingency Theory of Leadership
Effectiveness of the leader depends on how suitable the leaders’ style is for the given situation
Types of Power
-Reward power
-Referent power
-Expert power
-Information
Reward Power
When one is given a formal power to reward other employees
Referent Power
A leader’s ability to influence a follower due to respect, admiration, wanting to identify with them, etc.
Expert Power
Having a high level of knowledge in one’s area of expertise
Information Power
The power held from having the information needed by others in order to reach a certain goal
Multilevel Approach to Leadership
- Individual experience
- Pre-existing qualities for leadership & traits
- Group or team
- Organization
Fayol’s View on Management
Process oriented
-Planning
-Organizing
-Leading
-Controlling
Mintzberg’s View on Management
Role oriented
-Informational
-Interpersonal
-Decisional
