Chapter 4 Flashcards
Process of working through staff members to be able to provide comprehensive care to the client
Nursing management
A mental ability to view the organization as whole and understand how the diff. Parts are interdependent
Conceptual skills
An interaction with the intention to understand
Interpersonal skills
Proficiency in performing an activity in the correct manner with the correct technique
Technical skills
Refers to ideas, concepts or principles
Knowledge factors
Refers to belief, feelings and values
Attitude factors
Refers to skills, art, judgement and values
Ability factors
Nursing directors, chief nurses and their assistant
Top-level manager
Coordinates internal and external influences
Top- level manager
Represent the organization
Top- level manager
Makes decisions with fee guidelines or structures
Top-level manager
Manages and Looks organization as a whole and overall operations
Top- level manager
Directs and implement activity
Middle level manager
Nursing supervisors
Middle level manager
Coordinates activities to the units
Middle level manager
Head nurses, senior nurses, charge nurses and team leaders
First level manager
Deals with immediate problems in the unit daily operations, with organizational needs and with personal needs of employee
First level manager
Direct care to client
First level manager
Basic management roles
Interpersonal roles
Leadership
Information
Decision
Resource allocator
An entrepreneur or innovator
Decision roles
A trouble shooter - attention to problems rising out
Decision roles
A negotiator
Decision roles
Disseminates information form both external and internal sources
Information role
Spokesperson or representative of the organization
Information role
