Chapter 4 Flashcards
the systematic process of collecting information that identifies similarities and differences at work
job analysis
A group of jobs involving work of the same nature but requiring different skill and responsibility levels
job family
methods that typically involve an analyst
using a questionnaire in conjunction with structured interviews of job incumbents and supervisors. The methods place considerable reliance on
analysts’ ability to understand the work performed and to accurately describe it
conventional job analysis
reveal the actual work performed and its purpose or outcome
task data
structured job analysis technique that classifies job information into seven
basic factors: information input, mental processes, work output, relationships
with other persons, job context, other job characteristics, and general
dimensions.
position analysis questionnaire
Legislation passed in 1990 that requires that reasonable
accommodations be provided to permit employees with disabilities to
perform the essential elements of a job
americans with disabilities act
Job analysis method that relies on scaled questionnaires and inventories that
produce job-related data that are documentable, can be statistically analyzed,
and may be more objective than other analyses.
quantitative job analysis
summary of the most important features of a job. It identifies the job and
describes the general nature of the work, specific task responsibilities,
outcomes, and the employee characteristics required to perform the job.
description
an be used as a basis for hiring are
knowledge, skills, and abilities required to adequately perform the tasks
specifications
looks at how an organization does its work: activities pursued to accomplish specific
objectives for specific customers.
supply chain analysis
the movement of jobs to locations beyond a country’s
borders.
offshoring
The consistency of the results obtained, that is, the extent to which any measuring
procedure yields the same results on repeated trials. Job information does not
mean that it is accurate (valid), comprehensive, or free from bias.
reliability
The accuracy of the results obtained; that is, the extent to which any measuring device measures what it purports to measure.
validity
the practicality of the information collected
usefulness
